
The Senior Operations Engineer role at Lumen focuses on enhancing network reliability and customer satisfaction within the company's AI-driven infrastructure. Key responsibilities include designing and implementing automation solutions to streamline network operations, integrating AI capabilities into NOC workflows, and providing high-level engineering support for managed services contracts. The position requires mentoring peers, troubleshooting complex routing and switching issues, and acting as a liaison between internal teams and vendors. This opportunity appeals to candidates seeking a collaborative culture built on trust and transparency, offering the chance to make a lasting impact on the future of network technology. The role is remote and involves rotating on-call support for critical network maintenance.


















