
The Customer Experience Coordinator role at Marshalls involves leading a team of associates at the front of the store to ensure prompt and courteous service. Key responsibilities include training and mentoring staff on customer engagement and loyalty programs, managing register assignments and break schedules, and resolving customer concerns to maintain a positive shopping environment. The position offers the appeal of working within a diverse, collaborative culture at a Fortune 100 company that prioritizes employee development and growth. This on-site role requires a flexible schedule including nights and weekends, providing an opportunity for individuals with retail leadership experience to make a direct impact on store operations and customer satisfaction.


