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  1. Home
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  3. Customer Services
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  5. Key Carrier
The TJX Companies, Inc. logo

Key Carrier

Not Disclosed•Full-TimeOn-site

location_onOn-site

Apply Now

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer.

About the Role

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. In this capacity, you will act as the Manager on Duty, ensuring the store team performs tasks in accordance with the store plan and adhering to all company policies and procedures. You will be the face of the store, creating a positive internal and external customer experience while addressing immediate service issues and providing coaching to associates. This role requires you to model exceptional customer service, promote a culture of honesty and integrity, and maintain a safe environment for all.

Our Culture & Commitment

In addition to our open door policy and supportive work environment, we strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.

Work location

Work model: On-site

location_on

On-site

Key Responsibilities

  • check_circle

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  • check_circleEnsure store team performs tasks in accordance with the store plan
  • check_circleAddress immediate customer service issues and provide coaching to associates
  • check_circleMaintain accurate associate coverage in service areas for positive customer experience
  • check_circleEnsure associates adhere to all operational procedures and labor laws
  • check_circleExecute opening and closing procedures according to company guidelines
  • check_circleCommunicate effectively with management and associates regarding priorities
  • check_circlePartner with management on associate training needs to increase effectiveness
  • check_circlePromote credit and loyalty programs to customers
  • check_circleSupport and participate in shrink reduction goals and programs
  • check_circlePromote safety awareness and maintain a safe environment
  • Requirements

    • verified1 year retail experience
    • verified6 months leadership experience
    • verifiedAble to work a flexible schedule including nights and weekends

    Benefits & Perks

    check_circleAssociate discountcheck_circleEmployee Assistance Program (EAP)check_circleSmoking cessation programcheck_circleBereavement leavecheck_circle401(k) Associate contributionscheck_circleChild care and cell phone discountscheck_circlePet and legal insurancecheck_circleCredit union accesscheck_circleReferral bonusescheck_circle401(k) match for eligible employees
    The TJX Companies, Inc. cover image
    The TJX Companies, Inc. logo
    Company

    The TJX Companies, Inc.

    Industry

    Retail

    Headquarters

    Framingham, MA

    Open Roles

    17

    The TJX Companies, Inc. operates as a major off-price retailer specializing in apparel and home fashions. Headquartered in Framingham, Massachusetts, the organization serves customers across the United States and international markets through a vast network of physical locations and digital platforms. The company maintains four global home offices and manages seven distinct brands. Its retail footprint includes nearly 4,700 stores distributed across nine countries, complemented by five branded e-commerce sites designed to reach shoppers online. Employees at the company focus on collaborating to provide unique shopping experiences centered on discovering value. This structure supports a global presence in the retail industry, delivering goods to a wide consumer base through both brick-and-mortar and online channels.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    1+ yrs (Mid Level)

    Job Type

    Full-Time

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsAccounting & Finance jobsSales jobsIT jobsHospitality & Catering jobs
    Popular skills
    CDL A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility