Shift Manager
Not Disclosed•Full-TimeOn-site
location_on814, South 29th Street, Billings, Yellowstone County, Montana, 59101, United States
About Border Foods
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life our Core Values: Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.
Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. We are committed to unlocking the full potential of our employees and enhancing the guest restaurant experience by creating safe, welcoming, and supportive environments where everyone can thrive.
About the Role
As a Shift Leader, your mission is to reinforce the Border Foods Core Values and make the lives of our employees and guests better by creating opportunities to positively impact life experiences. You will be responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.
In this role, you will guide team members to complete assigned duties, ensure safe and quality food service, and drive fast, friendly customer experiences. You will foster unity within the team by building cross-functional relationships, resolving employee issues, and navigating challenging situations with appropriate guidance. As a strategic planner, you will interpret P&L data to deliver profit, oversee hiring and training, and provide learning and development opportunities to help others succeed.
Equal Opportunity
Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities. We do not discriminate based on gender identity or sexual orientation.
Note: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Work location
Work model: On-site
814, South 29th Street, Billings, Yellowstone County, Montana, 59101, United States
Billings, Montana
Key Responsibilities
- check_circleResolve customer complaints and issues with a sincere and effective approach
- check_circleProvide active coaching and learning opportunities to support team development
- check_circleInterpret P&L statements to make financial adjustments and deliver profit
- check_circleMonitor team performance and hold members accountable for meeting expectations
- check_circleConduct new hire orientation and develop training plans for team members
- check_circleManage point of sale systems and verify accuracy of pricing and menu updates
- check_circleSchedule and deploy team members to optimize service efficiency and coverage
- check_circleOversee daily restaurant operations and ensure team adherence to safety and quality standards
Requirements
- verified18 years of age
- verifiedHigh school diploma or equivalent
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