Telephony Jobs

The Customer Experience Manager leads the build and scale of SavATree's centralized inbound team, serving as the primary touchpoint for prospective customers across phone and web channels. Key responsibilities include managing a team of approximately twelve representatives, ensuring rapid response times and high-quality appointment scheduling, and driving performance through data-driven coaching and CRM documentation in Microsoft Dynamics. The role appeals to leaders seeking to shape a premium service culture that directly impacts organic growth and brand perception. This position offers the opportunity to implement AI-driven analytics and foster a high-performance environment focused on customer delight. The role is based within a specialized customer experience organization and involves close collaboration with sales and field leadership to optimize workflows and staffing models.

The IT Network Design Engineer role at DataServ/xFact involves collaborating with sales and implementation teams to design technology solutions for public and commercial clients in Ohio. Key responsibilities include developing detailed infrastructure designs, creating quotes and scope documents, conducting site surveys, and acting as a liaison between sales and project teams. The position offers a supportive culture that prioritizes internal growth, flexibility, and continuous learning within a collaborative environment. While primarily based in southwest Ohio, the role includes up to 10% travel and requires a blend of technical expertise in networking and compute systems with strong communication skills.

The Director, Experience Optimization & Adoption role leads enterprise strategy for customer experience performance platforms within the Performance Enablement Organization. Key responsibilities include establishing governance models, overseeing adoption lifecycles for tools like Verint and telephony systems, and partnering with cross-functional teams to align configuration with business objectives. The position focuses on driving operational value through data-driven optimization, change management, and building high-performing teams. This opportunity appeals to leaders seeking to shape technology strategy in a mission-driven healthcare environment that prioritizes flexibility, continuous learning, and career development. The role is remote with periodic travel required for workshops and launches.

This Level 2 Desktop Technician role provides hands-on technical support and hardware remediation across office, manufacturing, and warehouse environments. The position involves diagnosing and repairing desktop and laptop systems, managing user accounts in Active Directory and Azure, and deploying devices for onboarding and offboarding. Key responsibilities include resolving IT tickets, supporting production-floor technology, and maintaining network connectivity across multiple buildings. The role appeals to candidates seeking a dynamic environment with opportunities for career growth within a leading security and payment card manufacturer. The position requires onsite presence at five locations, a personal vehicle, and participation in a rotating on-call schedule to support 24/7 operations.

The Vice President of Software Engineering leads the Enterprise Contact Center Technology organization, overseeing the vision and execution of a next-generation omni-channel platform. Key responsibilities include directing multiple engineering teams to design and operate core capabilities like call routing, workforce management, and conversational AI, while driving the strategic transformation from legacy systems to cloud-native architectures. The role requires establishing enterprise standards, managing large-scale investments, and ensuring 24x7 reliability and security in a highly regulated environment. This position appeals to leaders seeking to shape a culture of engineering excellence and continuous improvement within a collaborative team that supports millions of clients. The role operates within a global organization, offering the opportunity to influence technology strategy and mentor senior talent while delivering measurable business impact.

This full-time remote role involves a Telephonic Nurse serving as a Care Manager within CenterWell Home Health, a division of Humana. The position focuses on ensuring continuity of care for patients transitioning between services, requiring the nurse to act as a clinical advocate and resource navigator. Key responsibilities include determining appropriate levels of care, facilitating referrals to home health, hospice, or palliative services, and providing education on Medicare coverage and available healthcare resources. The role appeals to experienced nurses seeking to make a meaningful impact on patient outcomes through empathetic, phone-based support. The position offers a flexible work-from-home arrangement with a standard weekday schedule and occasional weekend rotations, supported by a collaborative culture dedicated to whole-person wellness.

The Equipment Rental Specialist serves as an Inside Sales Representative acting as the primary point of contact for customers seeking construction and industrial equipment. Key responsibilities include assessing client needs, negotiating rental agreements, processing orders, and providing administrative support to ensure high levels of customer satisfaction. The role appeals to individuals seeking a career with growth potential into outside sales or management tracks within a rapidly expanding national company. The position offers extensive on-the-job training, a supportive team environment, and a comprehensive benefits package including health coverage and tuition reimbursement. While primarily an inside sales function, the role may involve physical tasks such as lifting and working in various indoor or outdoor settings.

This full-time Admin Support/Receptionist role provides front office administrative services for the USTDA reception area. The position involves managing visitor access, directing calls, coordinating conference room schedules, and handling general clerical tasks. Key responsibilities include maintaining professional reception logs, organizing meeting logistics, and ensuring the front desk area remains organized and welcoming. The role appeals to candidates seeking a stable environment within a government agency where strong interpersonal skills and Microsoft Office proficiency are valued. The position requires on-site presence during normal business hours and offers the opportunity to support a professional office environment with a focus on customer service and operational efficiency.

This part-time receptionist role supports Blackburn Elementary School during the academic year, operating on student days only. The position involves greeting visitors, managing phone inquiries, and assisting parents and students with sign-in procedures. Key responsibilities include directing calls, handling basic office tasks, and maintaining a welcoming environment for the school community. The role appeals to individuals seeking flexible hours within an educational setting, offering the opportunity to interact daily with students, families, and staff. The position requires light physical activity and the ability to work independently under the supervision of the principal.

The Cage Cashier role operates within the casino's financial department, serving as the primary point of contact for guests and team members regarding monetary transactions. Key responsibilities include exchanging currency, cashing vouchers and checks, processing credit card advances, and accurately reconciling daily transaction summaries to ensure book balance. The position requires strict adherence to gaming regulations and maintaining high security standards for cash and chip inventories. This opportunity appeals to individuals who thrive in a fast-paced environment, offering a chance to develop strong customer service skills while working with advanced counting equipment. The role demands stress tolerance and adaptability, making it ideal for those who enjoy dynamic interactions and precise financial work in a hospitality setting.

This part-time Registered Nurse role supports the Cardiovascular Consultant Clinic at Saint Luke's North Hospital, focusing on delivering specialized cardiovascular care. Key responsibilities include performing clinical tasks such as IV insertion and medication administration, managing patient flow and telephone triage, and serving as a subject matter expert for patient education. The position also involves delegating tasks to staff and assisting with clinic operations. The role appeals to professionals seeking a collaborative environment within a faith-based, nonprofit health system that values diversity and inclusion. Offering a flexible part-time schedule of 24 hours per week with alternating shifts, the position allows for work-life balance while contributing to a team dedicated to excellence in patient care.

This part-time temporary role involves Level 1 and Level 2 Field Technicians supporting desktop setup initiatives at an on-site location in Tempe, Arizona. The position requires professionals to install, configure, and troubleshoot desktop equipment, including computers, monitors, and peripherals, while documenting staging and installation details. Level 1 technicians focus on distributing and preparing desk setups, while Level 2 technicians handle final equipment installation and resolve basic technical issues. The role appeals to candidates with strong troubleshooting skills and a professional demeanor who thrive in a collaborative environment with provided training. The schedule runs Monday through Friday from 8 am to 5 pm.

This entry-level Customer Care and Sales Advisor role at Sparklight focuses on supporting customers through billing inquiries, service scheduling, and product solutions. The position blends service and sales duties, requiring the employee to actively listen to customer needs, resolve issues empathetically, and identify opportunities to retain clients or upsell services. Key responsibilities include managing inbound calls and tickets, handling account changes, and meeting sales activity goals. The role appeals to those seeking a collaborative environment with a neighborly culture, offering immediate health benefits, a 401(k) match, and tuition reimbursement. It provides clear pathways for career advancement within a team that values diversity and community impact.

This full-time Registered Nurse I Residency Program role is based at Saint Luke's South in Overland Park, Kansas, supporting both inpatient progressive care and clinic settings. The position involves utilizing the nursing process to coordinate patient care plans, delegate tasks to support staff, and collaborate with the healthcare team to ensure optimal outcomes. In the clinic environment, duties include telephone triage, patient flow management, intravenous access, and serving as a subject matter expert for patient education. The role is appealing due to the organization's status as a locally owned, faith-based nonprofit that fosters a diverse, inclusive culture where all voices matter. It offers a supportive environment for new graduates to develop their skills within a team of exceptional professionals. The position requires a 12-hour night shift schedule with weekend and holiday rotation.

This seasonal retail role involves supporting the sales floor at Lowe's by delivering high-quality customer service and assisting shoppers with product selection and project needs. Key responsibilities include guiding customers through merchandise options, providing information on warranties and features, handling tool rental transactions, and maintaining store safety and cleanliness standards. The position offers an opportunity to gain hands-on experience in a fast-paced retail environment while developing strong interpersonal and operational skills. Team members work collaboratively across various store departments and utilize standard retail technology to facilitate daily tasks.

This Shift Leader role at a Domino's franchise involves supervising restaurant operations to ensure high-quality food and exceptional customer service. Key responsibilities include managing shift staffing, training team members, handling cash and inventory, and overseeing product preparation and delivery logistics. The position offers an energetic work environment that values teamwork and provides opportunities for leadership development within a well-known brand. The role requires a mix of in-store duties and local deliveries, with a flexible schedule that accommodates various shifts.

This entry-level customer service role at a Domino's Pizza location involves managing front-of-house operations and supporting kitchen activities during peak hours. Key responsibilities include processing phone and in-person orders, preparing food items, stocking ingredients, and maintaining equipment cleanliness. The position offers flexible scheduling suitable for students or those seeking supplemental income, with a clear path for advancement into management or franchise ownership. The environment fosters a people-first culture that values diversity and teamwork, providing on-the-job training for all duties.

This entry-level customer service role at Domino's Pizza supports the fast-paced kitchen and front-of-house operations. The position involves receiving and processing phone orders, preparing food products, managing inventory, and maintaining equipment cleanliness. The role appeals to students and those seeking flexible schedules that accommodate school or other commitments. It offers significant growth potential with opportunities to advance from customer service to management or franchise ownership within a diverse and supportive team environment.

The EWR-Aviation Assistant Manager role at AccuFleet involves leading field operations at the Newark Airfield to ensure safe, efficient, and profitable ramp activities. Key responsibilities include directing daily station functions, managing employee schedules and performance, training new staff, and overseeing inventory and equipment maintenance. The position requires a hands-on approach to resolving operational issues and maintaining safety standards in a 24/7 environment. This opportunity appeals to experienced aviation professionals seeking a leadership position within a dynamic corporate setting that values strategic growth and high-quality service delivery. The role offers a mix of office and outdoor work, requiring flexibility to rotate schedules and be present during evenings, nights, and weekends to support continuous operations.

This full-time Installer/Trainer role supports Sorenson Communications and CaptionCall in delivering communication solutions to individuals with hearing loss within the Minneapolis area. The position involves installing specialized captioning phones in customer homes, troubleshooting equipment, and providing personalized training to ensure users can communicate confidently. Key responsibilities include maintaining accurate customer records, managing inventory, and representing the company at local events. The role is appealing due to its meaningful mission of enhancing human connections, offering flexible scheduling, and providing opportunities for career growth. Employees work independently with provided technology and vehicles, combining local service with potential travel opportunities.

The Catering-Driver role combines front-of-house service with logistics to deliver food and beverages for the TueGo and Catering Delivery Service. Key responsibilities include greeting guests, processing orders through the POS system, packaging meals according to specific recipes, and delivering catering setups within designated timeframes. The position requires operating various kitchen equipment and maintaining a clean, organized workspace. This opportunity appeals to individuals who enjoy a fast-paced environment where friendly customer interaction is central to the experience. The role offers a dynamic mix of indoor service and outdoor delivery, requiring a valid driver's license and reliable transportation.

This seasonal third-shift Front Desk Associate role supports a conference center by serving as the primary point of contact for guests. Key responsibilities include managing check-in logistics, processing payments, handling night audit functions, and coordinating group arrival details. The position appeals to individuals passionate about purposeful hospitality and operating with integrity within a mission-driven environment. The role requires availability for nights, weekends, and holidays, offering a unique opportunity to contribute to a supportive team focused on impacting lives through service.

This full-time role involves teaching kindergarten students within the Jefferson Parish Public Schools system. The position focuses on fostering the mental, physical, emotional, and social development of young learners through diverse instructional techniques and age-appropriate developmental practices. Key responsibilities include planning and delivering weekly lessons, maintaining accurate student records and attendance logs, managing classroom behavior, and collaborating with parents and school staff to support individual student needs. The role offers the opportunity to contribute to quality education in a structured school environment while engaging in professional growth through in-service training. The work arrangement is on-site at an assigned school location for the standard 183-day academic year.

This onsite role serves as the primary point of contact at a professional office in Indianapolis, focusing on administrative support and customer service. The position involves greeting visitors, managing phone communications, and maintaining an organized reception area while enforcing security protocols. Key responsibilities include handling mail distribution, performing data entry, and assisting departments with onboarding and scheduling tasks. The role appeals to candidates who thrive in a collaborative environment and value strong interpersonal interactions. It requires a high school diploma and prior experience with office software and multitasking in a customer-facing setting.

The Customer Accounts Advisor Plus role involves coaching customers to drive lease renewals and payment collections while ensuring satisfaction with Aaron's products. Key responsibilities include building relationships through phone and in-home visits, maintaining accurate account records, and assisting with merchandise returns and vehicle maintenance. The position requires safe operation of a company vehicle and collaboration with the sales team to achieve revenue goals. This opportunity appeals to those seeking a purpose-driven environment focused on helping customers achieve ownership, offering strong career training, advancement potential, and a supportive culture that values personal connections.