
location_on114, Donne Drive, Black Mountain, Buncombe County, North Carolina, 28711, United States
Our Front Desk Associates are the first point of contact for guests at our conference center, dedicated to creating a welcoming and purposeful experience from the moment they arrive. We operate with a clear mission: Impacting Lives for God's Glory through Purposeful Hospitality!
As a team, we embody our core values of integrity and compassion, serving one another and our guests with kindness. We believe that every interaction is an opportunity to bring God glory, ensuring that our hospitality is not just a service, but a reflection of our faith.
This position is vital to the seamless operation of our conference center. You will coordinate guest arrival logistics, manage reservation details, and deliver exceptional service by responding to inquiries and facilitating check-ins. Your role extends to handling cashier responsibilities, managing lost and found items, and assisting with end-of-conference financial closeouts.
You will also perform Night Audit functions, including posting room charges and processing credit cards. Success in this role requires a strong customer-focused mindset, the ability to handle confidential information with discretion, and a passion for our mission. You will be expected to consistently exemplify our core values: Serve One, Cultivate Relationships, Create Purposeful Experiences, and Make It Better.
Availability is required for weekends, nights, and holidays.
To join our team, candidates must hold a High School Diploma or GED and possess at least 6 months of experience in customer service, hospitality, office clerical work, or cashier duties. Proficiency with property management systems is preferred. A personal affirmation of Ridgecrest's Statement of Faith and a genuine passion for our mission are essential prerequisites for this role.
Ridgecrest is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Work model: On-site
114, Donne Drive, Black Mountain, Buncombe County, North Carolina, 28711, United States
Black Mountain, North Carolina
Previous experience using SMS Host or other property management systems.