
This Customer Technical Specialist role supports IT infrastructure operations for the Transportation Security Administration across U.S. airports and international sites. The position involves providing hands-on technical support for network systems, end-user devices, and specialized security equipment while troubleshooting hardware and software issues. Key responsibilities include installing and configuring technology, managing asset records, and delivering professional desk-side assistance to senior government personnel. The role offers the opportunity to work on critical national security missions within a collaborative team environment. Candidates must be willing to work on-site in Little Rock, Arkansas, and travel up to 25% as needed. The position requires physical activity, including lifting equipment and navigating airport environments, and demands a professional presence in high-profile settings.















