
This full-time Customer Support Representative role at Spectrum focuses on providing inbound assistance to residential subscribers for internet and voice services. The position involves troubleshooting technical issues, handling billing inquiries, and resolving customer problems via phone. Key responsibilities include active listening, multi-tasking across various support tools, and delivering a positive experience in a high-volume call center environment. The role appeals to those seeking a career within a Fortune 100 company, offering a supportive team culture, continuous learning opportunities, and the chance to make a tangible impact by keeping communities connected. The position operates on a second-shift schedule with weekend requirements and requires the ability to work lawfully in the U.S. without sponsorship.


