
This temporary remote role serves as a Workforce Services Supervisor supporting survivors of natural disasters through the FEMA team. The position involves leading a team of Workforce Analysts, managing complex scheduling and forecasting to meet service level agreements, and monitoring real-time call volume fluctuations. Key responsibilities include overseeing workflow, maintaining performance scorecards, coaching staff, and generating detailed production reports. The role appeals to candidates seeking to contribute to a critical mission with flexible shift availability between 6:30 AM and 2:30 AM EST. The company provides necessary equipment, and the position offers a collaborative environment focused on operational efficiency and team development.



















