
location_on975, 19th Avenue, Greeley, Weld County, Colorado, 80631, United States
Maximus is seeking a Workforce Services Supervisor to provide frontline leadership to a team of Workforce Analysts. In this capacity, you will drive program objectives and ensure adherence to customer service level agreements while supporting survivors of natural disasters. The role demands a high degree of flexibility, as the FEMA team must remain available to assist those in need at all times.
This is a temporary, remote position requiring US Citizenship and the ability to pass a Federal Government clearance. You will be expected to work an eight-hour shift, five days per week, with availability anytime between 6:30 AM and 2:30 AM EST, including weekends.
To ensure seamless operations, Maximus will provide the necessary equipment for this role. However, candidates must maintain a private, secure home office with a dedicated internet connection (minimum 25 Mbps download, 5 Mbps upload) via a Category 5 or 6 ethernet cable. A smartphone is also required to log into Maximus systems. Candidates must permanently reside in the Continental US.
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or other legally protected characteristics.
Maximus is committed to providing reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance accessing job postings, completing assessments, or participating in interviews, please contact People Operations at applicantaccom@maximus.com.
Work model: Remote
975, 19th Avenue, Greeley, Weld County, Colorado, 80631, United States
Greeley, Colorado
Proficient in Genesys and MS Excel
Skills: Genesys, MS Excel.
Education: Bachelor's degree in relevant field of study or equivalent combination of education and experience.