
This full-time Support Representative role on the Enterprise Assessment & Tax team at Tyler Technologies serves as the primary liaison between government clients and internal technical groups. The position focuses on intake and documentation of client issues, tracking resolution progress, and facilitating communication without directly resolving technical problems. Key responsibilities include managing support contracts, responding to client inquiries via multiple channels, and ensuring service delivery aligns with client business schedules. The role offers a hybrid work arrangement with remote options on Mondays and Fridays, emphasizing a collaborative culture where employees solve diverse challenges daily. It is ideal for individuals passionate about building strong client relationships and driving continuous improvement in a fast-paced environment.












