
This temporary remote role involves serving as a Customer Service Representative II for the CDC INFO program, supporting public health inquiries via phone, email, chat, and text. The position requires handling routine and complex questions about health topics, scheduling vaccine appointments, and distributing medical kits while maintaining strict confidentiality. Key responsibilities include utilizing CRM systems to track interactions, adhering to quality assurance metrics, and escalating issues when necessary. The role appeals to those seeking to contribute to a vital public health mission with flexible scheduling options that include evenings and weekends. Candidates must provide their own compliant home office equipment and internet connection to perform duties from a private location within the Continental United States.






