
The Customer Service Operations Analyst role supports Public Consulting Group's mission to improve public sector services in health, education, and human services. Key responsibilities include analyzing and formatting data for reporting, designing and delivering online training programs for clients, and testing new application functionalities. The position requires strong analytical and communication skills to manage client inquiries and collaborate within a team to meet project deadlines. This opportunity appeals to candidates seeking a collaborative environment with a focus on professional growth and meaningful impact. The role is based in an office setting with some travel required and offers a supportive culture dedicated to diversity and inclusion.

















