Senior Associate, Card Product Strategy

About the Organization

Our Consumer & Community Banking division serves Chase customers through a comprehensive range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead the U.S. in credit card sales and deposit growth, offering the most-used digital solutions while ranking first in customer satisfaction.

Merchant Services stands as a leading provider of payment, fraud, and data security for companies, capable of authorizing transactions across global currencies. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations.

Chase is a leading financial services firm helping nearly half of America's households and small businesses achieve their financial goals. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow by delivering solutions to solve all their financial needs.

About the Role

As a Senior Associate, Card Product Strategy, you will focus on growth and implementing new products and features for our High Net Worth (HNW) customer segment globally. This role exists to drive strategic priorities by building and leveraging cross-functional partnerships to deliver key product initiatives.

You will bring a strong analytical skillset and a customer-first mindset to problem-solving and execution. The day-to-day involves supporting the development of our product line strategy for HNW card products through industry awareness, competitive insights, market research, and customer segmentation analysis. You will serve as a subject matter expert for the HNW customer segment and the products that serve them, while collaborating on global expansion efforts and partnering with cross-functional teams to deliver on our product roadmap.

Hiring Process

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at the time of offer and may differ from this posting.

Our Culture & Commitment

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.