
The Digital Director role operates within Bank of America's digital payments division across New York, Chicago, Charlotte, and Atlanta. This position leads complex audit initiatives for products like Zelle and Bill Pay, driving cross-product analyses to identify control improvements and emerging risks. Key responsibilities include managing large-scale programs with oversight of timelines and budgets, developing digital strategies for process transformation, and influencing executive stakeholders through data-driven storytelling. The role appeals to professionals seeking to build a career in a culture that values inclusive collaboration, resilience, and innovation. While the position supports an in-office environment to foster engagement, it offers flexibility based on specific business needs and provides opportunities for significant professional growth and impact.
















