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  1. Home
  2. chevron_right
  3. retail
  4. chevron_right
  5. Operations Supervisor
CVS Health logo

Operations Supervisor

Not Disclosed•Full-TimeOn-site

location_on4699, Jasmine Cove Way, New Hanover County, North Carolina, 28412, United States

Apply Now

About CVS Health

We're building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable, and prioritize safety and quality in everything we do. Join us and be part of something bigger—helping to simplify health care one person, one family, and one community at a time.

Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve, and we are committed to fostering a workplace where every colleague feels valued and that they belong.

About the Role

As an Operations Supervisor, you will be a key leader supporting the CVS Store Management team in planning and driving store execution and performance. Your mission is to build consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, you will lead the store and supervisory staff, ensuring that store operations run smoothly and that all opening and closing procedures are completed.

Your day will involve working effectively with store management and crews, supervising activities, and communicating information both to and from the team. You will assist customers with their questions, problems, and complaints while promoting a positive shopping experience. Additionally, you will provide colleagues with personalized customer service feedback and coaching to help them grow.

Benefits & Culture

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Equal Opportunity

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran, and is committed to diversity in the workplace. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

Work location

Work model: On-site

location_on

4699, Jasmine Cove Way, New Hanover County, North Carolina, 28412, United States

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Skills, education and keywords

Skills: Deductive Reasoning, Analytical Skills, Computer Skills, Communication, Supervision, Influencing Skills.

Education: High School diploma or equivalent preferred but not required.

Frequently asked questions about Operations Supervisor at CVS Health

What does a Operations Supervisor at CVS Health do?expand_more
In this Operations Supervisor at CVS Health role, you will lead store operations and staff when no manager is onsite; ensure completion of all store opening and closing procedures; handle customer relations issues in accordance with company policy; and provide colleagues with personalized customer service feedback and coaching.
What are the requirements for this Operations Supervisor role?expand_more
CVS Health is looking for candidates who meet the following requirements: Deductive reasoning ability; Analytical skills; Computer skills; Advanced communication skills; Supervision skills; and Influencing skills.
Where is the Operations Supervisor role at CVS Health located?expand_more
Operations Supervisor at CVS Health is based in 4699, Jasmine Cove Way, New Hanover County, North Carolina, 28412, United States. This is a on-site role.
Is this Operations Supervisor job remote, hybrid, or on-site?
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North Carolina

Key Responsibilities

  • check_circleLead store operations and staff when no manager is onsite
  • check_circleEnsure completion of all store opening and closing procedures
  • check_circleHandle customer relations issues in accordance with company policy
  • check_circleProvide colleagues with personalized customer service feedback and coaching
  • check_circlePrice merchandise and stock shelves
  • check_circleSupport planning, execution, and maintenance of promotional and seasonal displays
  • check_circleSupervise store crew by assigning, directing, and following up on all activities
  • check_circleAssist customers with questions, problems, and complaints

Requirements

  • verifiedDeductive reasoning ability
  • verifiedAnalytical skills
  • verifiedComputer skills
  • verifiedAdvanced communication skills
  • verifiedSupervision skills
  • verifiedInfluencing skills
  • verifiedAbility to work full-time flexible schedule including early morning, overnight, weekend shifts, overtime, and urgent issues

Nice to Have

Experience as a retail supervisor. High School diploma or equivalent.

Benefits & Perks

check_circleMedical, dental, and vision coveragecheck_circlePaid time offcheck_circleRetirement savings optionscheck_circleWellness programs
CVS Health logo
Company

CVS Health

Industry

retail

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Education

High School diploma or equivalent preferred but not required

Job Type

Full-Time

Skills Required

Deductive ReasoningAnalytical SkillsComputer SkillsCommunicationSupervisionInfluencing Skills
expand_more
CVS Health has listed this Operations Supervisor role as on-site.
How much experience is required for this Operations Supervisor role?expand_more
Candidates for Operations Supervisor at CVS Health should have mid level.
What skills do you need for the Operations Supervisor role at CVS Health?expand_more
Key skills for Operations Supervisor at CVS Health include Deductive Reasoning; Analytical Skills; Computer Skills; Communication; Supervision; and Influencing Skills.
What education is required for Operations Supervisor at CVS Health?expand_more
Educational requirements for this role: High School diploma or equivalent preferred but not required.
What category does the Operations Supervisor role belong to?expand_more
Operations Supervisor at CVS Health is part of the retail job category on Recrutus.
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