Billing Operations Analyst
Not Disclosed•ContractorHybrid
location_onNorth Torrence Street, Elizabeth, Charlotte, Mecklenburg County, North Carolina, 28204, United States
About the Team
Aston Carter provides world-class corporate talent solutions to thousands of clients globally, specializing in accounting, finance, human resources, and supply chain professions. We extend the capabilities of industry-leading companies by drawing on deep recruiting expertise and an expansive network to meet evolving needs with agility. As a ClearlyRated Best of Staffing® double diamond winner for both client and talent service, we serve many Fortune 500 companies across the U.S., Canada, Asia Pacific, and Europe.
About the Role
The Billing Operations Analyst is a pivotal support role within our field service operations, dedicated to ensuring billing readiness and financial accuracy. This position acts as the bridge between field teams, operations, and billing departments to maintain the integrity of the billing lifecycle.
In this role, you will ensure that jobs are properly completed, authorized, cost-validated, and transitioned to "Ready-to-Bill" status. Your day-to-day involves collaborating closely with assigned markets to review job status, resolve discrepancies, and support critical month-end activities. You will manage open orders, validate cost postings, and assist with customer disputes, ensuring that every invoice is processed timely and accurately. This is a high-volume, process-driven environment where your organizational skills and attention to detail directly impact the company's financial operations.
Hiring Process
Interviews for this position are conducted via Microsoft Teams. Please note that we may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. While AI helps assess applications and qualifications, final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using these tools.
Equal Opportunity & Culture
Aston Carter is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to fostering an inclusive environment where diverse backgrounds are valued.
If you require a reasonable accommodation, such as a modification of the job application or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com.
San Francisco Fair Chance Ordinance: For positions located in San Francisco, we will consider qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.
Work location
Work model: Hybrid
North Torrence Street, Elizabeth, Charlotte, Mecklenburg County, North Carolina, 28204, United States
Charlotte, North Carolina
Key Responsibilities
- check_circleValidate job completion, customer authorization, and service order closure for billing readiness
- check_circleReview, correct, and validate cost postings prior to billing
- check_circleEnsure correct job confirmations and billing criteria are met
- check_circleManage invoice upload inboxes and ensure timely processing
- check_circleIdentify process gaps and contribute to workflow enhancements
- check_circleMonitor and update open orders daily while supporting month-end close activities
- check_circleMeet weekly with markets to review job status and resolve operational issues
- check_circleAssist with billing disputes and provide timely updates to stakeholders
Requirements
- verifiedHigh School Diploma or GED
- verified5+ years of experience in a business environment
- verified1+ years of experience with Microsoft Office Suite
Nice to Have
Bachelor's degree in Business or related field. Experience in job costing, accounting, or customer service. Experience with ServiceMax, Salesforce, or SAP. Background in field service or HVAC-related industries. Strong financial acumen and process-driven mindset.
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circleCritical Illness, Accident, and Hospital insurancecheck_circle401(k) Retirement Plan with pre-tax and Roth post-tax contributionscheck_circleVoluntary Life and AD&D insurance for employee and dependentsShort-term and long-term disability insurance
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office Suite, Servicemax, Salesforce, Sap, Microsoft Teams.
Education: High School Diploma or GED required; Bachelor's degree in Business or related field preferred.
Frequently asked questions about Billing Operations Analyst at Aston Carter
What does a Billing Operations Analyst at Aston Carter do?expand_more
Day-to-day, the Billing Operations Analyst at Aston Carter will validate job completion, customer authorization, and service order closure for billing readiness; review, correct, and validate cost postings prior to billing; ensure correct job confirmations and billing criteria are met; and manage invoice upload inboxes and ensure timely processing.
What are the requirements for this Billing Operations Analyst role?expand_more
To qualify for the Billing Operations Analyst at Aston Carter position, applicants should have: High School Diploma or GED; 5+ years of experience in a business environment; and 1+ years of experience with Microsoft Office Suite.
Where is the Billing Operations Analyst role at Aston Carter located?expand_more
Billing Operations Analyst at Aston Carter is based in North Torrence Street, Elizabeth, Charlotte, Mecklenburg County, North Carolina, 28204, United States. This is a hybrid role.
Is this Billing Operations Analyst job remote, hybrid, or on-site?expand_more
Aston Carter has listed this Billing Operations Analyst role as hybrid.
How much experience is required for this Billing Operations Analyst role?expand_more
Billing Operations Analyst at Aston Carter typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Billing Operations Analyst role at Aston Carter?expand_more
Key skills for Billing Operations Analyst at Aston Carter include Microsoft Office Suite; Servicemax; Salesforce; Sap; and Microsoft Teams.
What education is required for Billing Operations Analyst at Aston Carter?expand_more
Educational requirements for this role: High School Diploma or GED required; and Bachelor's degree in Business or related field preferred.
What category does the Billing Operations Analyst role belong to?expand_more
Billing Operations Analyst at Aston Carter is part of the engineering job category on Recrutus.