
This Customer Success Manager role within Validity's Data Solutions team serves as a strategic partner to clients, focusing on product adoption, value realization, and long-term relationship building. Key responsibilities include managing a portfolio of strategic accounts, conducting business reviews, leveraging data insights to drive usage, and collaborating cross-functionally to resolve issues and identify growth opportunities. The position appeals to candidates seeking a customer-centric environment that values autonomy, continuous growth, and the chance to make a tangible impact on client success. The work arrangement is hybrid, requiring presence in the Boston, MA office three days per week while allowing flexibility for the remaining days.
















