
The Customer Success Specialist II role serves as a liaison between WillScot and its customers, managing the full lifecycle of temporary space and storage solutions across North America. This position involves processing transactional orders, handling billing and lease renewals, and resolving service requests with a focus on accuracy and efficiency. The specialist acts as a primary contact for assigned branches, coordinating deliveries, returns, and contract compliance while utilizing CRM systems to maintain high customer satisfaction. The role appeals to candidates seeking career growth within a recognized Great Place to Work, offering opportunities for cross-training into Level 3 positions and access to a comprehensive benefits package. The position is based in a professional office environment with potential travel for training, emphasizing a collaborative culture that values inclusion, community impact, and professional development.












