Customer Insights Jobs

This full-time Customer Support Specialist role at Aristocrat Interactive involves providing exceptional service to players within the regulated online gaming industry. Key responsibilities include troubleshooting technical issues across various devices, managing inbound and outbound communications via phone and chat, and delivering marketing offers to VIP clients while maintaining strict service level agreements. The position is appealing for its opportunity to join a global leader in gaming content and technology, fostering a culture centered on player satisfaction and collective brilliance. The work arrangement requires a hybrid schedule with at least 50% of shifts spent in the office, necessitating a camera-ready environment and reliable internet connectivity.

This full-time Customer Support Specialist role at Aristocrat Interactive focuses on delivering exceptional service to players within the regulated online gaming industry. The position involves managing inbound and outbound communications across phone, chat, and email channels while troubleshooting technical issues for various devices. Key responsibilities include processing account inquiries, communicating VIP marketing offers, and maintaining strict service level agreements for response times. The role appeals to candidates seeking a dynamic environment with a mission to bring joy through play, offering a hybrid work arrangement that requires approximately 50% on-site presence. The position provides opportunities for professional growth within a global team of over 8,500 employees and includes a comprehensive benefits package.

This full-time Customer Service Representative role supports Aristocrat Interactive's online gaming division by ensuring a seamless player experience. The position involves managing inbound and outbound communications across phone, chat, and email channels while troubleshooting technical issues on various devices. Key responsibilities include processing account inquiries, communicating marketing offers to VIP clients, and maintaining strict service level agreements for response times. The role appeals to candidates seeking a dynamic environment within a global industry leader, offering opportunities to contribute to a mission centered on bringing joy through play. The work arrangement requires a hybrid schedule with at least 50% of shifts spent on-site, necessitating a camera-ready setup and reliable internet connection for remote portions.

This full-time Customer Service Representative role supports the club's membership team by delivering exceptional service to members, prospective members, and guests. Key responsibilities include greeting visitors, managing front desk operations such as phone inquiries and account updates, facilitating member check-ins, and maintaining facility cleanliness. The position appeals to candidates seeking a people-focused environment with strong advancement opportunities and comprehensive benefits including health insurance and free membership. The role requires physical activity with significant standing and walking, and is based on-site at the club location.

This temporary Customer Service Associate role at Walgreens focuses on delivering a distinctive and delightful customer experience within a retail environment. Key responsibilities include processing sales transactions, resolving customer inquiries, maintaining store cleanliness and merchandising, and assisting with photo services and web order pickups. The position appeals to individuals seeking flexible scheduling that includes evenings and weekends, offering opportunities to develop interpersonal skills and learn company service best practices. The role requires working knowledge of store systems and compliance with safety regulations, providing a dynamic setting for those interested in retail operations and customer engagement.

This on-site Customer Service Representative role at Afni's Tucson facility focuses on handling inbound calls for wireless device and service sales. The position involves delivering world-class support, troubleshooting customer concerns with empathy, and managing order processing and account updates with strong attention to detail. The role appeals to candidates seeking long-term stability in a company established since 1936, offering a supportive culture with dedicated coaching and training. Employees benefit from a comprehensive package including paid time off, health benefits, a 401k match, and tuition reimbursement. The environment encourages professional growth and advancement within a cooperative team setting.

This full-time inbound customer service role is based on-site at the Tucson facility and focuses on wireless sales for business clients. The position involves handling incoming calls to assist customers with device purchases, troubleshooting technical concerns, and processing orders with accuracy. Key responsibilities include updating customer accounts, multitasking effectively, and delivering empathetic support. The role appeals to candidates seeking stability within a company established since 1936, offering a supportive culture with dedicated coaching and training. Benefits include paid time off, health insurance, a 401k match, and tuition reimbursement, alongside opportunities for career advancement and growth within a cooperative team environment.

This on-site Customer Service Representative role at Afni's Tucson facility focuses on handling inbound calls for wireless device and service sales. The position involves delivering world-class support, troubleshooting customer concerns with empathy, and processing orders while maintaining accurate records. The role offers a supportive environment with a paid training program, a stable career path within a company established in 1936, and opportunities for professional growth. Employees benefit from a cooperative team culture, paid time off, comprehensive health benefits, and a tuition reimbursement program.

This on-site Customer Service Agent role at Afni's Tucson facility focuses on handling inbound calls for wireless device and service sales. The position involves delivering world-class support, troubleshooting customer concerns with empathy, and managing order processing and account updates with strong attention to detail. The role appeals to candidates seeking stability and growth within a supportive team culture that has operated since 1936. Employees benefit from a paid training program, comprehensive health and retirement benefits, and opportunities for career advancement through mentorship. The position requires six months of customer service experience and is located at the company's physical facility.

This on-site Customer Service Representative role at Afni's Tucson facility focuses on handling inbound wireless sales and support calls for business clients. Key responsibilities include delivering world-class service, troubleshooting customer concerns with empathy, processing orders, and maintaining accurate account records. The position offers a supportive environment with a paid training program, a stable career path within a company established in 1936, and opportunities for professional growth. Employees benefit from a cooperative team culture, paid time off, comprehensive health benefits, a 401k match, and tuition reimbursement.

This on-site Inbound Customer Service Representative role at Afni's Tucson facility focuses on wireless sales and support for business clients. The position involves handling incoming calls to process orders, troubleshoot technical concerns, and update customer accounts with a focus on empathy and efficiency. The role offers a supportive environment with a paid training program, mentorship from coaches, and opportunities for career advancement within a stable, long-standing organization. Benefits include health coverage, a 401k matching program, paid time off, and tuition reimbursement. The position requires a high school diploma or GED and six months of prior customer service experience.

This full-time on-site role at the Tucson facility involves providing inbound customer service for wireless device and service sales. The representative handles incoming calls to process orders, update accounts, and troubleshoot customer concerns with empathy and efficiency. Key responsibilities include multitasking, maintaining accurate records, and delivering world-class support. The position is appealing due to Afni's long-standing stability since 1936 and a supportive culture that invests in employee growth through paid training, mentorship, and advancement opportunities. The company offers a comprehensive benefits package including health insurance, 401k matching, paid time off, and tuition reimbursement, creating a cooperative environment for professional development.

This on-site Inbound Customer Service Representative role at Afni's Tucson facility focuses on wireless sales and support for business clients. The position involves handling incoming calls to process orders, troubleshoot technical concerns, and update customer records with accuracy and empathy. Key responsibilities include delivering world-class service, multitasking effectively, and utilizing product knowledge to resolve issues. The role is appealing due to a supportive culture that invests in employee growth through paid training, mentorship, and a clear path for advancement within a stable, long-standing organization. Benefits include health coverage, a 401k match, paid time off, and tuition reimbursement, all within a cooperative environment designed for learning and career development.

This on-site Customer Service Representative role at Afni's Tucson facility focuses on handling inbound wireless sales and support calls for business clients. Key responsibilities include delivering world-class service, troubleshooting customer concerns with empathy, processing orders, and maintaining accurate account records. The position offers a supportive environment with a paid training program, mentorship from experienced coaches, and opportunities for career advancement within a stable, long-standing organization. Employees benefit from a cooperative team culture, paid time off, comprehensive health benefits, and a 401k matching program.

This on-site Inbound Customer Service Representative role at Afni's Tucson facility focuses on wireless sales and support for business clients. The position involves handling incoming calls to process orders, troubleshoot technical concerns, and update customer accounts with a focus on empathy and efficiency. The role offers a supportive environment with a paid training program, opportunities for career advancement, and a stable work culture rooted in the company's long history. Benefits include health coverage, a 401k match, paid time off, and tuition reimbursement. The position requires a high school diploma and prior customer service experience.

This on-site Customer Service Agent role at Afni's Tucson facility focuses on handling inbound wireless sales and support calls for business clients. Key responsibilities include delivering world-class customer service, troubleshooting device and service issues with empathy, and processing orders while maintaining accurate account records. The position offers a supportive environment with a paid training program, opportunities for career advancement, and a stable work culture rooted in the company's long history. Employees benefit from a comprehensive benefits package including health insurance, 401k matching, and tuition reimbursement, alongside a cooperative team atmosphere designed to foster professional growth.

This on-site Customer Service Agent role at Afni's Tucson facility focuses on handling inbound calls for wireless device and service sales. The position involves delivering world-class support, troubleshooting customer concerns with empathy, and processing orders while maintaining accurate records. The role offers a supportive environment with a paid training program, opportunities for career advancement, and a stable work culture backed by a company established in 1936. Benefits include health insurance, a 401k matching program, paid time off, and tuition reimbursement, making it an appealing option for those seeking professional growth and a cooperative team atmosphere.

This on-site Customer Service Representative role at Afni's Tucson facility focuses on handling inbound calls for wireless device and service sales. The position involves delivering world-class support, troubleshooting customer concerns with empathy, and processing orders while maintaining accurate records. The role is appealing due to the company's long-standing stability since 1936 and a supportive culture that invests in employee growth through paid training and mentorship. Benefits include a comprehensive package with health coverage, 401k matching, and tuition reimbursement, alongside opportunities for career advancement within a cooperative team environment.

This remote Customer Service Representative II role supports the CDC INFO program, delivering science-based health information to the public and healthcare professionals. The position involves managing inquiries across phone, email, chat, and text channels, including scheduling vaccine appointments and distributing medical kits. Key responsibilities include utilizing CRM systems to track interactions, adhering to strict privacy protocols, and escalating complex issues while suggesting process improvements. The role appeals to those seeking to contribute to public health initiatives within a structured, mission-driven environment. While the position is fully remote, it requires a dedicated home office setup with specific hardware and internet capabilities. The schedule operates Monday through Friday from 11:30 AM to 8:00 PM Eastern Time, with occasional extended hours during weekends or holidays as needed.

The Customer Care Specialist role at Serenity involves guiding individuals through a structured service program designed to support personal progress and well-being. Key responsibilities include providing one-on-one support during scheduled sessions, operating specialized program equipment, and encouraging participants through tools like journaling and goal setting while maintaining accurate records. The position is appealing due to the organization's people-first culture that values compassion and reliability, offering comprehensive paid training for those without specialized experience. The role provides fast advancement opportunities within a growing team, along with a supportive environment where work has a tangible positive impact on others.

This full-time or part-time Remote Customer Service Representative role within the Customer Support & Patient Services department at ADF Medical Services Inc. focuses on delivering exceptional support to patients and clients from a home office. Key responsibilities include managing inquiries across phone, email, and chat channels, providing accurate information regarding services and billing, and resolving concerns with empathy while maintaining strict HIPAA compliance. The position offers a supportive and collaborative remote team environment with flexible scheduling options. It is particularly appealing for those seeking career growth opportunities within a mission-driven organization that values professional development and work-life balance.

This remote Customer Care Representative role is based in Connecticut and serves as the frontline support for MTM Health, a company dedicated to removing barriers to care. The position involves managing 60 to 80 inbound daily calls from members, clients, and facilities while navigating complex customer service scenarios. Key responsibilities include providing multilingual assistance, utilizing computer systems for case management, and ensuring high-quality interactions that align with NCQA standards. The role appeals to individuals seeking a mission-driven environment where collaboration and innovation are prioritized. Employees benefit from a supportive culture that offers comprehensive health coverage, retirement matching, paid time off, and opportunities for career development. The position requires a quiet home workspace and high-speed internet, allowing for flexible remote work within the state.

This entry-level Customer Care and Sales Advisor role at Sparklight focuses on supporting customers through billing inquiries, service scheduling, and product solutions. The position blends service and sales duties, requiring the employee to actively listen to customer needs, resolve issues empathetically, and identify opportunities to retain clients or upsell services. Key responsibilities include managing inbound calls and tickets, handling account changes, and meeting sales activity goals. The role appeals to those seeking a collaborative environment with a neighborly culture, offering immediate health benefits, a 401(k) match, and tuition reimbursement. It provides clear pathways for career advancement within a team that values diversity and community impact.

This fully remote customer service role at AO focuses on protecting families while developing future leaders within a people-first environment. The position involves managing customer interactions, building strong relationships, and participating in hands-on leadership training and mentorship programs. Key responsibilities include demonstrating coachability, adapting to a flexible schedule, and contributing to team growth without requiring prior management experience. The opportunity appeals to self-motivated professionals seeking autonomy and long-term career development. Benefits include health insurance reimbursement, incentive trips for top performers, and union-backed support. The role offers complete location independence, allowing individuals to design a work-life balance that aligns with their personal priorities while building a meaningful career from home.

This full-time Customer Service Representative role supports retail operations at Easterseals-Goodwill, a nonprofit organization. The position involves greeting guests, managing cash register transactions, maintaining store displays, and ensuring a clean and organized environment. Key responsibilities include assisting with asset protection, processing returns, and encouraging donations through guest engagement programs. The role appeals to those seeking meaningful work within a mission-driven culture that values diversity and inclusion. Employees benefit from a comprehensive benefits package including health insurance, retirement contributions, tuition assistance, and employee discounts. The position requires physical stamina for standing and lifting, along with flexibility to work various shifts including weekends and evenings. All shifts are performed on-site at the store location.