
The Field Support Manager II role within the Information Technology division leads the statewide Desktop Support team, overseeing technical assistance for end-user devices, mobile platforms, and court-specific applications. Key responsibilities include managing complex device refresh projects, optimizing support processes through automation and AI-enhanced solutions, and serving as a liaison for Audio/Visual systems in hybrid meeting spaces. This position appeals to candidates seeking a mission-driven environment with a focus on continuous improvement and operational excellence. The role offers a hybrid work arrangement with up to 20% travel within the state, providing a balance of remote flexibility and on-site collaboration.


















