
The Workforce Forecast Analyst role supports the Workforce Management team within a remote healthcare operations environment. The position focuses on developing accurate staffing plans and workload forecasts for contact centers and back-office functions to optimize resource allocation. Key responsibilities include generating daily and weekly demand forecasts, analyzing operational metrics like volume and handle time, and collaborating with cross-functional teams to align hiring strategies with business goals. This opportunity appeals to candidates seeking to drive operational efficiency and improve consumer experiences within a caring community. The role offers full remote flexibility with occasional travel for training, providing a stable schedule and a culture dedicated to whole-person wellness and continuous improvement.









