Director, Digital & AI Consumer Engineering
Not Disclosed•Full-TimeHybrid
location_onCarlos Gilbert Elementary School, 300, Griffin Street, Santa Fe, Santa Fe County, New Mexico, 87501, United States
About Ford Motor Credit Company
We are the movers of the world and the makers of the future. At Ford, we're all a part of something bigger than ourselves. The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service, and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
About the Role
In this leadership position, you will drive the development of AI-powered financial services platforms, e-commerce solutions, and sales enablement technologies. The ideal candidate combines technical expertise in e-commerce or sales capabilities with artificial intelligence/machine learning experience and proven engineering leadership.
You will be responsible for building and scaling high-performing engineering teams while delivering innovative products that transform how customers interact with Ford Credit. This role offers the opportunity to champion engineering best practices, architect scalable systems capable of processing millions of transactions, and lead the development of intelligent sales automation tools that drive customer engagement and revenue growth.
Your Ford Future
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you.
Hiring Process & Application
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status.
Work location
Work model: Hybrid
Carlos Gilbert Elementary School, 300, Griffin Street, Santa Fe, Santa Fe County, New Mexico, 87501, United States
Santa Fe, New Mexico
Key Responsibilities
- check_circleChampion engineering best practices including code quality, automated testing, and continuous integration
- check_circleArchitect scalable, secure, and high-performance systems capable of processing millions of transactions
- check_circleLead development of AI-powered recommendation engines and intelligent sales automation tools
- check_circleBuild, lead, and mentor multiple engineering managers and teams of 25-35 engineers
- check_circlePartner with executive leadership to align engineering efforts with business objectives and revenue goals
- check_circleTranslate complex digital and AI engineering concepts into clear business value propositions for stakeholders
- check_circlePresent technical roadmaps, progress updates, and strategic recommendations to executive leadership
Requirements
- verifiedBachelor's in Computer Science, Engineering, Machine Learning, or related technical field
- verified10+ years of progressive software engineering experience
- verified5+ years in engineering leadership roles
- verifiedExpertise in cloud platforms (AWS, Azure, GCP)
- verifiedExperience building secure, compliant financial applications
- verifiedLegally authorized to work in the United States
Nice to Have
Master's degree in Computer Science, Engineering, Machine Learning, or related technical field. Proven track record of scaling engineering organizations and delivering complex products in fast-paced, ambiguous environments. Exceptional communication skills with ability to influence cross-functional teams and present to executive audiences. Experience with agile methodologies, project management, and balancing technical debt with feature delivery. Strong analytical and problem-solving skills with data-driven decision-making approach. Experience with specific AI applications such as recommendation systems, natural language processing, computer vision, or reinforcement learning; alternatively, expertise in AI platforms (Gemini, Cresta, etc.). Knowledge of banking, insurance, lending, or investment products and associated regulatory environments.
Benefits & Perks
check_circleImmediate medical, dental, vision and prescription drug coveragecheck_circleFlexible family care days, paid parental leave, new parent ramp-up programs, and subsidized back-up child carecheck_circleFamily building benefits including adoption and surrogacy expense reimbursement and fertility treatmentscheck_circleVehicle discount program for employees and family members and management leasescheck_circleTuition assistancecheck_circlePaid time off for individual and team community servicecheck_circleA generous schedule of paid holidays, including the week between Christmas and New Year's Daycheck_circlePaid time off and the option to purchase additional vacation time
