
The Client Solutions Retention Representative role at Cox Business focuses on maintaining relationships with small-to-medium business clients within the technology and communications sector. Key responsibilities include resolving customer disconnect and billing inquiries, negotiating contract renewals, and identifying upsell opportunities to drive revenue. The position involves proactive outreach to clients nearing contract expiration and collaborating with sales support teams to implement tailored solutions. This opportunity appeals to those seeking a pro-sales culture that values empathy and problem-solving, offering a hybrid work arrangement with three days of in-office collaboration. The role provides significant professional growth through comprehensive training, flexible time-off policies, and a supportive team environment dedicated to employee success.









