Bilingual Claims Service Specialist
Not Disclosed•Full-TimeHybrid
location_on824, Nash Street, Wade, Rockwall, Rockwall County, Texas, 75087, United States
About GEICO
At GEICO, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. Our mission is to protect people when they need it most, constantly evolving to stay ahead of their needs.
We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging that values different perspectives. As part of our culture, we offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
About the Role
Claim your career growth as a Bilingual Claims Service Specialist at GEICO's Richardson, TX office and be a part of one of the fastest-growing auto insurers in the United States! This role is ideal for motivated individuals who are solution-oriented and empathetic to the needs of customers.
Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our Spanish-speaking policyholders when they need us the most—during an accident. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible.
GEICO offers a career where you can learn, grow, and thrive through personalized development programs. We favor a culture of "internal promotions," meaning there are abundant opportunities to advance professionally and be rewarded for hard work and perseverance. This opportunity is particularly well-suited for students, future students, and aspirants who value continuous learning, as Claims Representatives face the constant challenge of expanding their knowledge of the insurance industry.
Work Environment
This is a hybrid role located in Richardson, Texas. Training is 100% in-office for 6–9 months. Post-training, the schedule is 4 days a week in the office and 1 day a week working from home.
Hiring Process & Application
If you have an active Adjusters insurance license, you may be eligible for a $1,500 sign-on bonus; ask your recruiter for more details. To start your journey, reach out to a recruiter to discuss how your passion for helping others can make a difference at GEICO.
Note: At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Equal Opportunity
The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
We reasonably accommodate qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. We do not condone or tolerate an atmosphere of intimidation or harassment and expect all associates to maintain an atmosphere free from discrimination and harassment with mutual respect.
Work location
Work model: Hybrid
824, Nash Street, Wade, Rockwall, Rockwall County, Texas, 75087, United States
Rockwall, Texas
Key Responsibilities
- check_circleAssist Spanish-speaking policyholders during accident claims
- check_circleCollect facts and investigate claim details for auto accidents
- check_circleProvide patient support and attention to detail to customers
- check_circleProcess claims efficiently to help customers return to the road
- check_circleGather statements from involved parties in claim investigations
Requirements
- verifiedExcellent verbal and written communication skills in English and Spanish
- verified3+ Years of relevant customer service and/or transaction processing experience
- verifiedMinimum of high school diploma or equivalent
- verifiedActive Adjusters insurance license (preferred)
- verifiedAssociate's degree or higher (preferred)
- verifiedNot eligible for new employment authorization sponsorship
Nice to Have
An associate's degree or higher. An active Adjusters insurance license.
Benefits & Perks
check_circle401K savings plan vested from day one with 6% matchcheck_circleTuition assistance programcheck_circleMental healthcare benefitscheck_circleFertility and adoption assistanceGEICO Flex program allowing work from anywhere up to four weeks per year
Similar Job Opportunities
Skills, education and keywords
Skills: English, Spanish, Adjusters Insurance License.
Education: Minimum of high school diploma or equivalent required; Associate's degree or higher preferred.
Frequently asked questions about Bilingual Claims Service Specialist at GEICO
What does a Bilingual Claims Service Specialist at GEICO do?expand_more
Day-to-day, the Bilingual Claims Service Specialist at GEICO will assist spanish-speaking policyholders during accident claims; collect facts and investigate claim details for auto accidents; provide patient support and attention to detail to customers; and process claims efficiently to help customers return to the road.
What are the requirements for this Bilingual Claims Service Specialist role?expand_more
To qualify for the Bilingual Claims Service Specialist at GEICO position, applicants should have: Excellent verbal and written communication skills in English and Spanish; 3+ Years of relevant customer service and/or transaction processing experience; Minimum of high school diploma or equivalent; Active Adjusters insurance license (preferred); Associate's degree or higher (preferred); and Not eligible for new employment authorization sponsorship.
Where is the Bilingual Claims Service Specialist role at GEICO located?expand_more
Bilingual Claims Service Specialist at GEICO is based in 824, Nash Street, Wade, Rockwall, Rockwall County, Texas, 75087, United States. This is a hybrid role.
Is this Bilingual Claims Service Specialist job remote, hybrid, or on-site?expand_more
GEICO has listed this Bilingual Claims Service Specialist role as hybrid.
How much experience is required for this Bilingual Claims Service Specialist role?expand_more
Bilingual Claims Service Specialist at GEICO typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Bilingual Claims Service Specialist role at GEICO?expand_more
Key skills for Bilingual Claims Service Specialist at GEICO include English; Spanish; and Adjusters Insurance License.
What education is required for Bilingual Claims Service Specialist at GEICO?expand_more
Educational requirements for this role: Minimum of high school diploma or equivalent required; and Associate's degree or higher preferred.
What category does the Bilingual Claims Service Specialist role belong to?expand_more
Bilingual Claims Service Specialist at GEICO is part of the accounting & finance job category on Recrutus.