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  1. Home
  2. chevron_right
  3. hr & recruitment
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  5. Claims Service Specialist
GEICO logo

Claims Service Specialist

Not Disclosed•Full-TimeOn-site

location_onBank of America, East Fowler Avenue, Tampa, Hillsborough County, Florida, 33612, United States

Apply Now

About GEICO

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

About the Role

Claim your career growth as a Claims Service Specialist at GEICO's Tampa, Florida office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us.

Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most – during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones.

The GEICO Pledge

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most, and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You'll have access to industry-leading training, certification assistance, career mentorship, and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Equal Opportunity

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Important Notice

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Work location

Work model: On-site

location_on

Bank of America, East Fowler Avenue, Tampa, Hillsborough County, Florida, 33612, United States

Tampa, Florida

Key Responsibilities

  • check_circleCommunicate effectively with customers verbally and in writing
  • check_circleCollect facts about accidents and investigate claim details
  • check_circleGather statements from involved parties in claims
  • check_circleAssist policyholders during accidents with patience and support
  • check_circleManage high-volume call center operations efficiently

Requirements

  • verifiedMinimum of high school diploma or equivalent
  • verifiedExperience providing outstanding customer service
  • verifiedSolid computer multitasking skills
  • verifiedAbility to effectively communicate verbally and in writing
  • verifiedWork authorization (no sponsorship available)

Nice to Have

College degree or currently pursuing one.

Benefits & Perks

check_circle401K savings plan vested from day one with 6% matchcheck_circleTuition assistance programcheck_circleMental healthcare benefitscheck_circleFertility and adoption assistanceGEICO Flex program allowing remote work up to four weeks per year
GEICO logo
Company

GEICO

Industry

hr & recruitment

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Education

Minimum of high school diploma or equivalent required

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: Computer Multitasking, Customer Service.

Education: Minimum of high school diploma or equivalent required; College degree or currently pursuing preferred.

Frequently asked questions about Claims Service Specialist at GEICO

What does a Claims Service Specialist at GEICO do?expand_more
In this Claims Service Specialist at GEICO role, you will communicate effectively with customers verbally and in writing; collect facts about accidents and investigate claim details; gather statements from involved parties in claims; and assist policyholders during accidents with patience and support.
What are the requirements for this Claims Service Specialist role?expand_more
GEICO is looking for candidates who meet the following requirements: Minimum of high school diploma or equivalent; Experience providing outstanding customer service; Solid computer multitasking skills; Ability to effectively communicate verbally and in writing; and Work authorization (no sponsorship available).
Where is the Claims Service Specialist role at GEICO located?expand_more
Claims Service Specialist at GEICO is based in Bank of America, East Fowler Avenue, Tampa, Hillsborough County, Florida, 33612, United States. This is a on-site role.
Is this Claims Service Specialist job remote, hybrid, or on-site?expand_more
GEICO has listed this Claims Service Specialist role as on-site.
How much experience is required for this Claims Service Specialist role?expand_more
Candidates for Claims Service Specialist at GEICO should have mid level.
What skills do you need for the Claims Service Specialist role at GEICO?expand_more
Key skills for Claims Service Specialist at GEICO include Computer Multitasking; and Customer Service.
What education is required for Claims Service Specialist at GEICO?expand_more
Educational requirements for this role: Minimum of high school diploma or equivalent required; and College degree or currently pursuing preferred.
What category does the Claims Service Specialist role belong to?expand_more
Claims Service Specialist at GEICO is part of the hr & recruitment job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
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check_circlePerformance and recognition-based incentives
check_circlePersonalized coverage through Comprehensive Total Rewards program
check_circleIndustry-leading paid training and certification assistance
check_circleCareer mentorship and coaching with supportive leaders
Computer Multitasking
Customer Service
US privacy notice
Accessibility