
This full-time Client Success Manager role operates remotely across the US, Canada, or internationally, focusing on owning the entire client lifecycle from onboarding to retention. The position serves as the primary liaison for a growing portfolio, managing weekly check-ins, monthly strategy sessions, and end-of-month performance reviews while collaborating closely with the media buying team to ensure campaign success. Key responsibilities include leading client onboarding, translating client goals into actionable briefs, and proactively identifying upsell opportunities to drive growth. The role is appealing due to its direct reporting line to the founder, offering significant mentorship and a clear path to Director-level leadership as the company scales. It features a performance-driven yet caring culture with high visibility, allowing the incumbent to directly influence client retention and company trajectory.









