
This remote Associate Project Manager role combines knowledge content management with project coordination for a contact center environment. The position serves as a subject matter expert on immigration law, focusing on developing, maintaining, and optimizing knowledge bases used by agents. Key responsibilities include managing project timelines and documentation, building workflows in SharePoint, assessing content accuracy, and creating training materials to support efficient information sharing. The role appeals to candidates seeking a position that leverages specialized legal knowledge within a collaborative, cross-functional team. It offers the opportunity to drive process improvements and automation while working remotely with a focus on high-quality content delivery and continuous learning.
















