Jobs at Software Guidance & Assistance, Inc. (SGA, Inc.)

The RF Data Link Engineer II role is an onsite position within the Advanced Effector Guidance Systems team at Raytheon in Tucson, Arizona. The engineer focuses on designing and testing wireless communication systems for tactical missile programs, performing tasks such as link budget analysis, hardware development, and signal processing algorithm simulation. This position offers the opportunity to work on complex aerospace and defense challenges alongside industry experts while contributing to national security. The role requires a U.S. citizenship and a Secret security clearance, providing a stable career path with access to relocation assistance and a collaborative culture centered on innovation and safety.

The Lead Engineer - CCaaS Operations role involves designing and managing complex cloud contact center solutions within a high-impact team. Key responsibilities include leading end-to-end implementation of platforms like Amazon Connect and Genesys, integrating AI technologies such as generative models and conversational bots, and mentoring junior developers. The position requires translating technical concepts for stakeholders, troubleshooting network and system issues, and ensuring scalable, resilient architectures. This opportunity appeals to engineers seeking to work with cutting-edge cloud and AI tools in a collaborative environment. The role supports federal and defense projects, offering a chance to contribute to critical infrastructure while maintaining a focus on professional growth and technical excellence.

This full-time Lead Engineer role within CCaaS Operations focuses on designing and implementing advanced cloud contact center solutions for federal and defense clients. The position involves leading end-to-end project lifecycles, integrating AI technologies like Amazon Bedrock and Genesys Cloud, and managing complex routing, IVR, and analytics systems. Key responsibilities include mentoring junior developers, troubleshooting network and voice infrastructure issues, and translating technical requirements for non-technical stakeholders. The role offers the appeal of working with cutting-edge generative AI in a mission-driven environment while providing opportunities for professional growth through continuous evaluation of emerging technologies. Candidates must be eligible for a Public Trust clearance, and the position may require occasional off-hours support for critical incidents.

This Lead Engineer role within CCaaS Operations focuses on designing and implementing advanced cloud contact center solutions for federal and defense sectors. The position involves leading end-to-end project lifecycles, integrating AI technologies like Amazon Bedrock and Genesys Cloud, and managing complex routing, IVR, and analytics systems. Key responsibilities include mentoring junior developers, translating technical concepts for non-technical stakeholders, and ensuring network resilience through TCP/IP and VoIP expertise. The role appeals to candidates seeking to work with cutting-edge conversational AI in a mission-driven environment. It requires a Public Trust clearance and offers the opportunity to shape scalable, resilient architectures while collaborating with cross-functional IT teams.

This full-time Lead Engineer role within CCaaS Operations focuses on designing and implementing advanced cloud contact center solutions for federal and defense clients. The position involves leading the end-to-end implementation of platforms like Amazon Connect and Genesys, integrating AI technologies such as generative models, and managing complex routing, IVR, and analytics systems. Key responsibilities include mentoring junior developers, translating technical concepts for non-technical stakeholders, and ensuring network resilience through TCP/IP and VoIP expertise. The role offers the opportunity to work with cutting-edge conversational AI in a mission-driven environment while requiring a Public Trust clearance. The position is based on-site with potential for off-hours support during critical incidents.

This intermediate-level Developer II role focuses on Python-based software development within a global technology services team. The position involves analyzing system requirements, designing solutions, and managing the full software development lifecycle including coding, testing, and documentation. Key responsibilities include participating in technical code reviews, guiding junior developers, and collaborating on user story creation to deliver features that meet client needs. The role appeals to candidates seeking a fully remote work arrangement with a company that values continuous improvement, inclusion, and career fulfillment. The team utilizes modern frameworks like Flask and React alongside Agile methodologies to build scalable solutions for enterprise clients.

The Product Owner II role at NICO National Indemnity Company focuses on guiding software delivery teams within the Berkshire Hathaway insurance group. Key responsibilities include defining product goals, translating requirements into user stories, and leading Agile ceremonies to coordinate sprints and releases. The position requires facilitating communication between stakeholders and cross-functional teams while supporting business analysts and QA professionals. This opportunity appeals to candidates seeking a stable environment with large-company benefits and a friendly, small-company atmosphere. The role offers a hybrid work arrangement based in Omaha, Nebraska, with significant emphasis on professional growth through learning programs and a robust wellness culture featuring an onsite fitness center.

This full-time Service Desk Agent I role supports the end-user community at Keck Medicine of USC hospitals and clinics. The position involves acting as the primary point of contact for IT issues, diagnosing problems with clinical software, operating systems, and network connectivity, and resolving hardware or software incidents via phone, email, or in-person. Key responsibilities include managing tickets in the Footprints system, provisioning user accounts in Active Directory, installing software, and providing basic training on Microsoft applications. The role offers the opportunity to work within a collaborative healthcare IT team, contributing to patient and student safety while developing technical troubleshooting skills. The position requires working rotating shifts and is based on-site at USC locations.

This senior engineering role focuses on leading the design and implementation of complex cloud contact center solutions within a high-traffic operations environment. The position involves architecting advanced routing, IVR, and AI-driven systems using platforms like Amazon Connect and Genesys, while managing the full project lifecycle from requirements gathering to deployment. Key responsibilities include mentoring junior developers, troubleshooting network and application issues, and translating technical concepts for non-technical stakeholders. The role offers the opportunity to work with cutting-edge generative AI technologies in a collaborative culture that values continuous improvement and professional growth. Candidates must be eligible for a Public Trust clearance, and the position may require occasional off-hours support for critical incidents.

This full-time Developer II role within TEKsystems Global Services focuses on building complex software solutions using Python and modern web technologies. The position involves analyzing system requirements, designing architecture, and executing the full software development lifecycle including coding, testing, and documentation. Key responsibilities include participating in technical code reviews, guiding junior developers, and collaborating with senior leads to deliver features that meet client needs. The role appeals to candidates seeking a collaborative environment that values continuous improvement and professional growth. It offers a fully remote work arrangement, allowing for flexibility while contributing to a global team serving Fortune 500 clients.

This fully remote Project Manager role within the Technology and Consulting Services team focuses on leading complex projects to ensure timely and budget-conscious delivery. The position involves developing detailed project plans, allocating resources, and coordinating with clients and stakeholders to define scope and objectives. Key responsibilities include monitoring progress, mitigating risks, and providing technical guidance to teams while maintaining high-quality standards. The role appeals to candidates seeking a mission-driven environment with opportunities for professional growth through the use of Agile and Waterfall methodologies. Success in this position requires a Public Trust security clearance and a strong background in project management tools like JIRA and MS Projects.

The Family Case Manager role within the Foster Care department focuses on supporting at-risk children and families through strength-based case management. Key responsibilities include assessing family needs, coordinating with schools and healthcare providers, and ensuring child safety while facilitating service planning and intervention. The position offers a supportive environment with opportunities for professional growth, comprehensive training, and a collaborative culture dedicated to making a positive impact. Full-time employees benefit from flexible hours, paid time off, and access to on-demand pay options. The role requires a valid driver's license and reliable transportation to serve clients in the community.

The Planner role within Travis County Health and Human Services supports a mission-driven team dedicated to improving community well-being and protecting vulnerable populations. Key responsibilities include conducting primary and secondary research, analyzing data to inform policy decisions, managing social service contracts, and facilitating community planning processes. The position offers a hybrid work arrangement and provides opportunities for professional growth through formal training and skill development. This role appeals to candidates seeking a career with tangible social impact, featuring a collaborative culture, generous paid time off, comprehensive health benefits, and a robust retirement plan.

The Senior Imagery Analyst III role is a full-time position within the USMC National Geospatial-Intelligence Program, focusing on the exploitation of advanced sensor data including SAR, thermal infrared, and LIDAR. Key responsibilities involve providing technical expertise for Full Spectrum GEOINT analysis, developing collection strategies, and creating high-level briefings for MCIA and USMC leadership. The position requires synthesizing complex intelligence from multiple disciplines to support operational decision-making and mentoring analysts in advanced remote sensing techniques. This opportunity appeals to professionals seeking to work on critical national security missions with a collaborative team environment. The role is based in a professional office setting with limited travel requirements and operates on a standard Monday through Friday schedule.

The Certification Lead role serves as the primary liaison for state Medicaid agencies and CMS, managing the full lifecycle of IT certification from planning through final approval. Key responsibilities include developing comprehensive certification readiness plans, overseeing operational readiness reviews, and ensuring strict compliance with federal IT standards and audit requirements. The position involves leading complex process improvement initiatives and facilitating executive-level reporting on certification progress. This opportunity appeals to professionals seeking to drive modernization in government healthcare systems within a fully remote environment. The role offers the chance to work on high-impact public sector projects while maintaining a flexible work arrangement from a permanent residence in the Continental US.

The Certification Lead role serves as the primary liaison for state Medicaid agencies and CMS, managing the full lifecycle of IT certification from planning through final approval. Key responsibilities include developing comprehensive readiness plans, overseeing operational readiness reviews, and ensuring strict compliance with federal IT certification standards and audit requirements. The position involves leading complex process improvement initiatives and facilitating executive-level reporting on certification progress. This opportunity appeals to professionals seeking to drive modernization in government healthcare systems within a fully remote environment. The role offers the chance to work on high-impact public sector projects while maintaining a flexible work arrangement from a permanent residence in the Continental US.

The Certification Lead role serves as the primary liaison for state Medicaid agencies and the Centers for Medicare & Medicaid Services, overseeing the full lifecycle of IT certification projects. Key responsibilities include developing comprehensive certification readiness plans, managing complex timelines for operational readiness reviews, and ensuring strict compliance with federal IT standards and audit requirements. The position involves leading business process improvement initiatives and creating detailed documentation to support system modernization. This opportunity appeals to professionals seeking to drive significant impact in government healthcare technology within a fully remote environment. The role offers the chance to work with cross-functional teams on large-scale public sector programs while maintaining a flexible work arrangement from a permanent residence in the Continental US.

The Quality Assurance Coordinator - Radiology role within the Department of Medicine supports The Ohio State Wexner Medical Center by optimizing radiology workflows and ensuring high standards of patient safety and regulatory compliance. Key responsibilities include managing critical communications between clinicians and radiologists, monitoring report turnaround times, and coordinating external second opinion reads. The position also involves analyzing operational data to identify inefficiencies, training staff on imaging systems, and serving as a liaison between the department and IT to resolve technical issues. This position offers the appeal of contributing to a mission-driven healthcare environment with a focus on continuous quality improvement. The role is fully remote with varying shifts, providing flexibility while maintaining a collaborative connection to the medical center's operations.

This role within OpenAI's Safety Systems team focuses on defining model policies for frontier cyber risk, ensuring AI systems align with human values in high-stakes cybersecurity contexts. Key responsibilities include designing policy frameworks for dual-use risks, translating complex threat models into behavioral specifications, and collaborating with engineering teams to implement measurable safeguards. The position sits at the intersection of offensive security, AI safety, and policy implementation. It offers the appeal of working at the forefront of AGI safety with a mission to protect humanity from misuse while enabling legitimate defense. The role is based in San Francisco with a hybrid schedule requiring three days in the office, supported by a collaborative culture and comprehensive on-site amenities.

The Marine Field Service Engineer role within ABB's Automation, Marine and Ports Division involves executing complex technical assignments for power generation and distribution systems on vessels and offshore facilities. Key responsibilities include installing, modifying, testing, and repairing electrical equipment such as protection relays and circuit breakers, while providing remote on-call support and recommending operational improvements to customers. The position requires frequent global travel to diverse maritime environments including drill ships and cruise vessels. This opportunity appeals to candidates seeking a collaborative culture that empowers initiative and continuous learning, offering a hybrid work model with locations in Miramar, FL or Houston, TX.

The Associate Customer Onboarding Manager role is based within the Customer Experience team at World Wide Technology, a global technology solutions provider. This position serves as the primary post-signature contact for clients, guiding them through software lifecycle activities and recurring revenue agreements. Key responsibilities include facilitating onboarding kickoff calls, managing client requests to transition deals to an operational state, and constructing customer success roadmaps to maximize software adoption. The role requires collaboration with internal teams and OEM partners to ensure clients achieve their business goals. This opportunity appeals to driven individuals seeking growth in a dynamic environment, offering remote work flexibility with occasional travel. The position is ideal for those who thrive in ambiguous settings and value a culture recognized for innovation and employee well-being.

This mid-level Actuarial Analyst role supports the Modeling Factory and Insights teams at USAA, focusing on delivering financial security to the military community. The position involves independently applying complex actuarial methodologies to solve unstructured business problems, utilizing statistical techniques for trend analysis and catastrophe modeling, and leading cross-functional initiatives as a technical subject matter expert. Key responsibilities include creating training materials for teammates, identifying process improvements, and communicating complex insights to executive leadership. The role offers a collaborative culture defined by core values of integrity and service, along with opportunities for professional growth through career path planning and continuing education. While the position requires an in-office presence four days per week across several US locations, relocation assistance is available for qualified candidates.