
This Customer Service Representative role supports diverse business segments within a global staffing organization, handling inquiries via telephone, email, or letter. The position involves resolving first and second-tier customer issues, verifying account information, and coordinating corrective actions for billing, escrow, or technical problems. Key duties include maintaining detailed logs, tracking issues to resolution, and performing order fulfillment tasks. The role is based in Fort Mills, SC, with a hybrid work arrangement requiring proximity to the local office. It offers an opportunity to work within a collaborative team that leverages cutting-edge technology to deliver comprehensive services, providing a stable environment for professional growth and skill development in a dynamic industry.









