
The Senior Servicing Lead role within the Customer Shared Services team focuses on managing loan servicing and monitoring for corporate and commercial lending portfolios. Key responsibilities include resolving complex customer transactions, leading change management initiatives, and acting as a team lead to coordinate workloads and mentor staff. The position requires analyzing data to drive operational improvements and ensuring strict adherence to risk and regulatory standards. This opportunity is appealing for its potential to influence business strategy, develop tailored training programs, and foster professional growth through coaching and resource development. The role is based at the Chicago office and offers a collaborative environment where employees can make an immediate impact while building effective relationships with internal and external stakeholders.






















