
This Senior Account Manager role at CallRail focuses on driving strategic growth within the SMB segment by promoting the company's AI product suite, specifically Voice Assist. The position involves proactively identifying and closing upsell opportunities to move clients from standard call tracking to premium AI solutions, executing targeted outbound campaigns to existing accounts, and maintaining accurate pipeline data in Salesforce. The role appeals to candidates interested in high-velocity sales environments where they can act as a subject matter expert on artificial intelligence and bridge communication between customers and product teams. The position offers a hybrid work arrangement based in Atlanta with in-office days on Tuesdays and Thursdays, supported by a comprehensive benefits package including full healthcare coverage, stock options, and a flexible vacation policy.











