
The IT Support Specialist is a full-time role within the Information Technology department focused on maintaining network stability and delivering end-user support. Key responsibilities include monitoring and troubleshooting LAN, WAN, and Wi-Fi connectivity, managing printer infrastructure and server room operations, and providing Level II technical assistance for desktop and laptop systems across Windows and macOS environments. The position appeals to candidates seeking a collaborative environment where they can apply their analytical skills to resolve complex technical issues and contribute to operational efficiency. The role involves a mix of office and data center work with occasional travel between locations, offering opportunities for professional growth through interaction with senior engineers and external vendors.















