ServiceNow Business Analyst with Security Clearance
Not Disclosed•Full-TimeOn-site
location_on429, O Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States
About the Team
Gridiron IT Solutions is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area, dedicated to supporting the missions of federal agencies throughout the United States. We specialize in providing comprehensive IT services tailored to meet complex client needs, with capabilities spanning IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solutions & AI, and Enterprise Applications. Our workforce is experienced and committed to ensuring we meet and exceed our clients' expectations.
About the Role
As a ServiceNow Business Analyst, you will serve as a vital bridge between our clients and our delivery teams. In this client-facing role, you will elicit, understand, and document requirements and acceptance criteria, translating client needs into actionable backlog items. You will actively drive planning activities, manage scope, expectations, dependencies, and commitments, and support client Product Owners in shaping the overarching product vision and roadmap.
Your day-to-day involves ensuring user stories are "ready" for development, creating and prioritizing the product backlog, and facilitating stakeholder interviews. You will work closely with developers and testers on agile delivery teams, supporting high-level acceptance test activities and documenting as-is and to-be process flows, sequence flows, and value stream maps.
Hiring Process
Candidates interested in joining Gridiron IT Solutions are encouraged to apply directly. Our team reviews applications to identify individuals who align with our mission and possess the necessary expertise in ServiceNow and agile delivery.
Equal Opportunity
Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Work location
Work model: On-site
429, O Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States
Washington, District of Columbia
Key Responsibilities
- check_circleWork with clients to elicit, understand, and document requirements and acceptance criteria
- check_circleTranslate and shape client needs into backlog items that meet those needs
- check_circleEnsure user stories are ready for development with accompanying acceptance criteria
- check_circleCreate, manage, organize, link, and prioritize the product backlog
- check_circleSupport client Product Owners with overarching product vision and roadmap activities
- check_circleActively drive and support planning activities and manage scope and dependencies
- check_circleParticipate and support high-level acceptance test activities
Requirements
- verifiedICAgile Certified or Certified Scrum Master
- verifiedServiceNow Certified System Administrator
- verified3+ years experience in software delivery
- verified1+ years experience in ServiceNow
- verified3+ years experience as a Business Analyst
- verified3+ years experience using Jira
- verified3+ years experience owning and managing a Product Roadmap
- verified3+ years experience documenting process flows and technical documentation
- verified3+ years experience in client-facing role
- verified3+ years experience in planning, meeting facilitation, and stakeholder interviews
- verified3+ years experience in working on agile delivery teams
Nice to Have
3+ years experience in software delivery with 1+ years experience in ServiceNow
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circle401(k) retirement plancheck_circleDisability and ADD insurancecheck_circleLife insurancePet insurance
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Frequently asked questions about ServiceNow Business Analyst with Security Clearance at Gridiron IT
What does a ServiceNow Business Analyst with Security Clearance at Gridiron IT do?expand_more
A ServiceNow Business Analyst with Security Clearance at Gridiron IT is responsible for the following: Work with clients to elicit, understand, and document requirements and acceptance criteria; Translate and shape client needs into backlog items that meet those needs; Ensure user stories are ready for development with accompanying acceptance criteria; and Create, manage, organize, link, and prioritize the product backlog.
What are the requirements for this ServiceNow Business Analyst with Security Clearance role?expand_more
To qualify for the ServiceNow Business Analyst with Security Clearance at Gridiron IT position, applicants should have: ICAgile Certified or Certified Scrum Master; ServiceNow Certified System Administrator; 3+ years experience in software delivery; 1+ years experience in ServiceNow; 3+ years experience as a Business Analyst; and 3+ years experience using Jira.
Where is the ServiceNow Business Analyst with Security Clearance role at Gridiron IT located?expand_more
ServiceNow Business Analyst with Security Clearance at Gridiron IT is based in 429, O Street Northwest, Logan Circle/Shaw, Ward 2, Washington, District of Columbia, 20001, United States. This is a on-site role.
Is this ServiceNow Business Analyst with Security Clearance job remote, hybrid, or on-site?expand_more
Gridiron IT has listed this ServiceNow Business Analyst with Security Clearance role as on-site.
How much experience is required for this ServiceNow Business Analyst with Security Clearance role?expand_more
ServiceNow Business Analyst with Security Clearance at Gridiron IT typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the ServiceNow Business Analyst with Security Clearance role at Gridiron IT?expand_more
Key skills for ServiceNow Business Analyst with Security Clearance at Gridiron IT include Service Now; Jira; Ic Agile Certified; Certified Scrum Master; and Service Now Certified System Administrator.
What category does the ServiceNow Business Analyst with Security Clearance role belong to?expand_more
ServiceNow Business Analyst with Security Clearance at Gridiron IT is part of the it job category on Recrutus.