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  1. Home
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  3. it
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  5. Legal Operations Lead
Olo logo

Legal Operations Lead

Not Disclosed•Full-TimeRemote

location_onPlanifyr

Apply Now

About the Team

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. Our solutions enable brands to deliver more personalized and profitable guest experiences through digital ordering, payment, loyalty, and engagement tools. Over 800 restaurant brands trust Olo to innovate on behalf of the restaurant community, creating a world where every guest feels like a regular.

Olo's Legal Department is building the Legal Department of the future: an AI-forward, data-driven operating model designed to help the team move faster, work smarter, and stay better connected to the business. We are hiring a Legal Operations Lead to own and scale this operating model end-to-end. This is not a traditional contract management role; instead, you will design the systems, processes, tools, metrics, and AI-enabled workflows that allow Legal to operate more efficiently with greater business impact.

Work location

Work model: Remote

location_on

Planifyr

Key Responsibilities

  • check_circleBuild the operating model for an AI-enabled legal department including workflows and metrics
  • check_circleDrive evaluation, selection, and implementation of AI-enabled legal technology and automation tools
  • check_circleDesign and maintain workflows with AI and tools like Jira for legal request intake and approval routing
  • check_circle

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Frequently asked questions about Legal Operations Lead at Olo

What does a Legal Operations Lead at Olo do?expand_more
In this Legal Operations Lead at Olo role, you will build the operating model for an ai-enabled legal department including workflows and metrics; drive evaluation, selection, and implementation of ai-enabled legal technology and automation tools; design and maintain workflows with ai and tools like jira for legal request intake and approval routing; and build and maintain sops, playbooks, and knowledge systems for recurring legal processes.
What are the requirements for this Legal Operations Lead role?expand_more
Olo is looking for candidates who meet the following requirements: 6+ years of experience in legal operations; Daily hands-on use of AI in a professional setting; Experience with contract management and automation tools (CLMs, Salesforce, Snowflake); Experience supporting privacy program operations; and Ability to work remotely from anywhere in the U.S. or at Olo's headquarters in NYC.
Where is the Legal Operations Lead role at Olo located?expand_more
Legal Operations Lead at Olo is based in Planifyr. This is a remote role.
Is this Legal Operations Lead job remote, hybrid, or on-site?expand_more
Olo has listed this Legal Operations Lead role as remote.
bookmark
Build and maintain SOPs, playbooks, and knowledge systems for recurring legal processes
  • check_circleLead cross-functional legal operations projects from concept through rollout and adoption
  • check_circleManage Legal team knowledge resources in Confluence to enable self-service for business partners
  • check_circleDefine metrics to demonstrate Legal's impact and build dashboards for reporting
  • check_circleDefine and own Legal's operations strategy, roadmap, and execution plan
  • Requirements

    • verified6+ years of experience in legal operations
    • verifiedDaily hands-on use of AI in a professional setting
    • verifiedExperience with contract management and automation tools (CLMs, Salesforce, Snowflake)
    • verifiedExperience supporting privacy program operations
    • verifiedAbility to work remotely from anywhere in the U.S. or at Olo's headquarters in NYC

    Nice to Have

    Experience in a high-growth technology environment.

    Benefits & Perks

    check_circle20 days of paid time offcheck_circle10 sick dayscheck_circle11 holidays plus year-end closurecheck_circleHealth, dental, and vision coverage for self and familycheck_circle401k matchcheck_circleRemote-office stipendcheck_circleGenerous parental leave plancheck_circleVolunteer time offcheck_circleGift matching policy
    Olo cover image
    Olo logo
    Company

    Olo

    Industry

    Software Development

    Headquarters

    New York, NY

    Open Roles

    1

    Enterprise-grade restaurant SaaS platform serving 800+ of America's most beloved brands | Hospitality at Scale®

    Olo is a software development firm headquartered in New York, NY, specializing in restaurant technology solutions. Since its founding in 2005, the company has focused on enabling dining establishments to manage online ordering, delivery operations, and guest engagement through digital platforms. Olo serves the hospitality industry by providing tools that allow restaurants to scale their digital presence, analyze business data, and deliver personalized experiences both inside and outside the venue. The platform connects approximately 90,000 restaurant locations with 108 million guests, processing an average of over 4 million orders daily. By integrating with more than 400 technology partners, Olo offers a flexible commerce ecosystem that allows restaurant brands to build customized digital experiences. More than 800 restaurant brands utilize the system to increase sales efficiency and enhance customer relationships. The company continues to support the digital transformation of the food service sector by delivering scalable technology that helps operators manage growth and optimize operations.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    6+ yrs (Lead)

    Job Type

    Full-Time

    Skills Required

    AiAutomationJiraCLMSalesforceSnowflake
    How much experience is required for this Legal Operations Lead role?expand_more
    Legal Operations Lead at Olo typically requires 6+ years of relevant experience at the lead level.
    What skills do you need for the Legal Operations Lead role at Olo?expand_more
    Key skills for Legal Operations Lead at Olo include Ai; Automation; Jira; CLM; Salesforce; Snowflake; Confluence; and Contract Lifecycle Management.
    What category does the Legal Operations Lead role belong to?expand_more
    Legal Operations Lead at Olo is part of the it job category on Recrutus.

    About Olo

    Olo is a software development firm headquartered in New York, NY, specializing in restaurant technology solutions. Since its founding in 2005, the company has focused on enabling dining establishments to manage online ordering, delivery operations, and guest engagement through digital platforms. Olo serves the hospitality industry by providing tools that allow restaurants to scale their digital presence, analyze business data, and deliver personalized experiences both inside and outside the venue.

    The platform connects approximately 90,000 restaurant locations with 108 million guests, processing an average of over 4 million orders daily. By integrating with more than 400 technology partners, Olo offers a flexible commerce ecosystem that allows restaurant brands to build customized digital experiences. More than 800 restaurant brands utilize the system to increase sales efficiency and enhance customer relationships. The company continues to support the digital transformation of the food service sector by delivering scalable technology that helps operators manage growth and optimize operations.

    Browse more roles: All Olo jobs, it jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in MassachusettsAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsHospitality & Catering jobsSales jobsTeaching jobs
    Popular skills
    CDL-A jobsRegistered Nurse jobsExcel jobsBLS jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Confluence
    Contract Lifecycle Management
    E-Discovery
    Contract Analysis
    Accessibility