Jobs at Olo

The Director of Marketing role serves as the primary architect for brand growth within a rapidly scaling restaurant group. This position requires a strategic hybrid capable of defining long-term scaling plans while executing tactical initiatives across local SEO, limited-time offers, and digital loyalty programs. Key responsibilities include developing a repeatable playbook for new store openings, managing a unified guest data platform to drive personalized marketing, and overseeing hyper-local ad spend to optimize customer acquisition costs. The role also involves leading seasonal menu rollouts and fostering authentic storytelling through user-generated content. This opportunity appeals to candidates seeking a high-impact environment where strategic vision directly influences operational success. The position offers the chance to shape a brand's identity during a significant expansion phase, blending boardroom strategy with hands-on field execution in a dynamic hospitality setting.

The Legal Operations Lead role at Olo focuses on building an AI-forward, data-driven operating model for the company's legal department. The position involves defining the legal operations strategy, designing automated workflows, and implementing technology solutions to increase efficiency and business impact. Key responsibilities include evaluating and deploying AI-enabled tools, creating metrics and dashboards to track performance, and leading change management initiatives across cross-functional teams. This opportunity appeals to candidates who want to shape the future of legal operations in a high-growth technology environment. The role offers remote flexibility for U.S.-based candidates or the option to work from the New York City headquarters within a collaborative culture that values innovation and distributed work.

This full-time Wax Specialist role, titled Cerologist, involves providing expert waxing services within a salon environment. The position requires a licensed esthetician or cosmetologist to deliver high-quality treatments while educating clients on product trends and building lasting relationships. Key responsibilities include maintaining strict sanitation and safety standards, managing client inquiries and retention through social platforms, and upholding the company's core values of compassion and outstanding service. The role is appealing due to the comprehensive week-long training at Waxing University, opportunities for career growth, and a supportive culture that emphasizes teamwork and professional development. The position is based on-site at the salon.