
location_onGeorgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
DTS is seeking an Organizational Change Manager to support a direct client position based in Atlanta, GA. This role is critical to the Institute's web modernization initiative and the rollout of new web governance and intake processes across campus.
The position is fully remote and will support a large-scale, cross-functional institutional initiative impacting distributed website owners, communicators, developers, and business stakeholders across Georgia Tech. The contractor will partner with project teams, technical teams, communicators, and campus stakeholders to drive organizational readiness, user adoption, and process documentation.
You will help prepare stakeholders across academic and administrative units for significant changes related to enterprise web governance, website lifecycle management, accessibility expectations, intake workflows, and modernization standards. This is a 9-month engagement requiring approximately 40 hours per week.
In this role, you will serve as a bridge between technical implementation and human adoption. You will assist in developing and executing change management and stakeholder engagement plans, ensuring that new governance processes and operational workflows are understood and embraced by the campus community. Your work will involve creating clear communications materials, job aids, FAQs, and end-user guidance to socialize new standards.
Interested candidates should contact Karun Sharma, Team Lead Digital Technology Solutions, at 248-479-6071 to discuss this opportunity further.
Work model: Remote
Georgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
Atlanta, Georgia
Experience supporting organizational change management initiatives within higher education, public sector, or large complex organizations. Experience supporting web governance, digital modernization, website management, or enterprise digital transformation initiatives. Familiarity with website governance models, intake processes, accessibility initiatives, or digital experience programs. Experience creating knowledge base articles, and supporting ServiceNow workflows, intake processes, or operational process documentation. Certification or coursework in Organizational Change Management methodologies (Prosci, ADKAR, etc.).
Capio Group • Sacramento, California
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Skills: Organizational Change Management, Prosci, Adkar, Servicenow.
Education: Bachelor's degree in related field or equivalent combination of education and experience.
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