Public Safety Organizational Change Manager

About the Team

Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network, and security solutions. We are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth of experience and an extensive network of resources, we offer unique solutions that help clients improve technology and operations across a variety of industries, ranging from public safety and justice to utilities and healthcare.

About the Role

This Organizational Change Management Consultant role supports large-scale public safety and mission-critical system implementations across the United States. You will focus on ensuring smooth organizational transitions for emergency communications centers, public safety agencies, emergency management organizations, and government agencies as they adopt new technologies, operational models, governance structures, and business processes.

The position uniquely combines formal organizational change management education and certification with deep public safety operational knowledge. You will partner with clients to support projects involving emergency communications operations, NG911 modernization, staffing and workflow assessments, governance changes, operational readiness, stakeholder engagement, and mission-critical operations transformation. Success in this role requires a client-focused professional committed to embracing and living our core values: Persistence, Integrity, Trust, Accountability, and Prudence.

Hiring Process

Candidates selected for this role will be expected to travel 25-50% to client sites. The position is based in the Baltimore, Maryland region (preferred) with a hybrid work model.

Equal Opportunity

Mission Critical Partners is an Equal Opportunity/Affirmative Action Employer. We provide fair and equal employment opportunities to all qualified applicants, regardless of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.