
This executive leadership role at Synchrony focuses on developing and optimizing digital and mail contact strategies for consumer collections. The VP leads a global team of analysts to drive superior business outcomes by leveraging advanced analytics, statistical methods, and emerging technologies like generative AI. Key responsibilities include owning contact strategies across mobile, email, text, and letter channels, managing the end-to-end rollout of new initiatives, and ensuring strict regulatory compliance. The position appeals to candidates seeking to shape the future of customer engagement in a regulated financial environment while fostering a collaborative culture. The role offers hybrid work flexibility with options to work from home near a hub or in an office, requiring occasional travel for business engagements.















