
This temporary remote role supports the CDC INFO program by delivering science-based health information to the public and healthcare professionals. The position involves managing inbound inquiries across phone, email, chat, and text channels to provide accurate details on health topics, schedule vaccine appointments, and distribute medical kits. Key responsibilities include utilizing CRM systems to track interactions, adhering to strict privacy protocols, and escalating complex issues while suggesting process improvements. The role appeals to those seeking to contribute to public health initiatives within a structured, mission-driven environment. Candidates must be available for weekday shifts between 8:00 am and 8:00 pm EST and are required to use their own personal computer and high-speed internet connection.














