
This senior role within the Delivery Acceleration team focuses on designing and optimizing AI-powered autonomous solutions to transform ServiceNow implementation delivery. The position involves architecting AI agents that automate configuration generation, create implementation artifacts, and accelerate deployment timelines from weeks to hours. Key responsibilities include developing sophisticated prompt engineering strategies, integrating AI outputs with professional services workflows, and establishing quality metrics to ensure production-ready results. The role appeals to candidates seeking to bridge technical AI expertise with business acumen in a fast-paced environment. It offers the opportunity to drive significant efficiency and margin improvements while collaborating with global teams across AMS, EMEA, and APAC+JPN in a sprint-based agile culture.



















