Senior Technical & Functional Analyst (AI / Automation)

Project Context

The SNAP Payment Error Rate (CAP) Reduction Project is a top-priority, agency-wide strategic effort aimed at mitigating federal oversight findings and avoiding substantial financial penalties. In partnership with McKinsey, the agency is leveraging artificial intelligence, Robotic Process Automation, and advanced analytics to strengthen eligibility, case processing accuracy, and quality control review. This initiative will modernize error detection, introduce proactive prevention capabilities, and enhance operational decision-making through data-driven insights. The outcome is expected to reduce payment inaccuracies, accelerate case resolution, improve compliance, and increase public trust in program integrity.

About the Role

This fully on-site position serves as a critical bridge between business program areas and technical delivery teams. You will lead workshops to document business processes and pain points, translating complex requirements into clear technical specifications for AI/ML models, APIs, and data flows. Working closely with architects, data scientists, and engineers, you will define data needs, validation logic, and success metrics for AI pilots and proofs of concept. Your day-to-day involves conducting root cause analysis, supporting User Acceptance Testing, and producing executive-level summaries to drive the modernization of error detection and case resolution.

Hiring Process

If you are interested in learning more about this opportunity, please contact Irina Rozenberg at Recruiting@arielpartners.com at your earliest convenience.

Our Culture & Values

At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions. We are looking for team members who share our core values:

• Integrity: To do the right thing even when it hurts.
• Commitment: To the long-term success and happiness of our customers, our people, and our partners.
• Courage: To take on difficult challenges, accept new ideas, and accept incremental failure.
• Excellence: The constant pursuit of doing things better.

Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.