
This full-time Bilingual-Spanish Client Support Technician role serves as the front-line technical resource for dealers and customers within the call center environment. The position involves resolving inquiries via phone, email, and remote desktop support while installing and troubleshooting proprietary POS software and hardware. Key responsibilities include training users on systems, performing detailed problem-solving to prevent callbacks, and collaborating with internal teams to ensure timely resolutions. The role appeals to candidates seeking a dynamic environment that values professional growth, adaptability, and the opportunity to make a direct impact on customer satisfaction. The position offers a flexible schedule with remote work capabilities, requiring only occasional travel for company events.





















