Client Service Manager, Government
Not Disclosed•Full-TimeOn-site
location_on15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States
About the Opportunity
If outcomes improvement and patient-centered care are your passion, we want to speak with you. We are seeking a talented, enthusiastic, and committed individual to serve as a Client Service Manager at the Miami, FL Veterans Administration Medical Facility. This role is designed for those who thrive in a fast-paced environment where no two days are the same, requiring a strong sense of flexibility and the ability to "go with the flow."
About the Role
As a Client Service Manager, you will be the primary partner to hospital staff, advising on how the Get Well system can drive and support patient-centered care practices. You will collaborate with hospital staff and internal teams to align on the interactive patient care blueprint for success. Your mission is to take the Get Well program to the next level by driving nurse engagement, focusing on increased utilization, and leading projects that deliver tangible outcomes.
You will serve as a dynamic communicator and relationship builder, understanding the nuances of internal hospital relationships to operate effectively and drive deliverables. Whether motivating staff through fact-based product understanding or triaging hardware and software issues, you will be the face of Get Well at the client site. This position offers a unique chance to make a meaningful impact on hospital outcomes and the lives of patients, including the 8 million U.S. military veterans served by our solutions.
About GW RhythmX
GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. Our solutions are deployed across more than 150 health systems, touching more than 85 million patients. As a SymphonyAI Group company, we leverage extensive assets, including $1B+ in R&D investment and longitudinal data related to 300 million patients, to help health systems deliver the right care at the right time.
Our Culture & Benefits
At Get Well RhythmX, our approach is simple: empower employees to do their best work and live their best professional and personal lives. We support a diverse workforce across more than 30 states with tools to support financial, physical, and emotional well-being. Our culture offers an environment that supports YOU, featuring exceptionally generous paid time away, a variety of paid leave programs, 401(k) savings opportunities, internal education programs, and a full array of health benefits. We also provide perks like fitness reimbursement, cell phone subsidies, casual offices with snacks, peer recognition programs, and even pet insurance.
Equal Opportunity Employer
Get Well RhythmX is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We actively encourage previous military personnel and veterans to apply.
Application Instructions
To apply, please submit your resume. Selected candidates will be required to submit to a federal government background check and regular drug testing, as well as meet all client-specific requirements, including immunizations and screening. Please note that this role is onsite at the Miami, FL VA hospital location and may require occasional travel to our Bethesda, MD headquarters.
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Skills, education and keywords
Skills: Project Management, Training, Patient Engagement, Ephi, Phi.
Education: Bachelor's Degree or equivalent 4-6 years military work experience required.
Frequently asked questions about Client Service Manager, Government at Get Well
What does a Client Service Manager, Government at Get Well do?expand_more
A Client Service Manager, Government at Get Well is responsible for the following: Develop and maintain relationships with nursing staff, administrators, and key client contacts; Support executive meetings to review strategic plans and ROI; Deliver and support client training programs for assigned facilities; and Monitor client satisfaction and quality goals through regular project status meetings.
What are the requirements for this Client Service Manager, Government role?expand_more
Get Well is looking for candidates who meet the following requirements: Bachelor's Degree or equivalent 4-6 years military work experience; Previous experience working within a hospital or other healthcare environment; Must be willing to submit to a federal government background check and regular drug testing; and Must be able to meet all client specific requirements, including immunizations and screening.
Where is the Client Service Manager, Government role at Get Well located?expand_more
Client Service Manager, Government at Get Well is based in 15811, Fisher Island Drive, Miami Beach, Miami-Dade County, Florida, 33109, United States. This is a on-site role.