This onsite Client Service Manager role is based at the Miami VA Medical Facility, focusing on driving patient-centered care outcomes through the Get Well interactive patient engagement platform. The position serves as a strategic partner to hospital staff, responsible for managing relationships with nursing teams and administrators, training users on system functionality, and monitoring daily utilization to improve clinical results. Key duties include leading quarterly account reviews, resolving operational issues, and facilitating content development to support the hospital's strategic roadmap. The role appeals to candidates passionate about healthcare innovation and veteran support, offering the opportunity to make a meaningful impact on patient lives within a dynamic, fast-paced environment. While the position requires onsite presence at the hospital with occasional travel to headquarters, it provides a collaborative culture that values flexibility and professional growth in a mission-driven organization.