
The Patient Access Representative serves as the primary point of contact for patients entering Mercy facilities, ensuring a compassionate and professional first impression. Key responsibilities include managing patient scheduling, registration, benefit verification, and financial clearance while maintaining accurate data entry and adhering to insurance and regulatory guidelines. The role requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients, physicians, and insurance carriers. This position is appealing due to the opportunity to join a caring, collaborative team where individual contributions shape the future of healthcare. Employees benefit from comprehensive support including medical coverage, paid time off, tuition assistance, and retirement matching. The role is based on-site and involves physical activities such as standing for prolonged periods and lifting up to 50 pounds.












