Patient Access Representative
Not Disclosed•Full-TimeOn-site
location_on1129, North Clifton Avenue, West Hill, Springfield, Greene County, Missouri, 65802, United States
About Mercy
At Mercy, we are dedicated to providing compassionate care to our patients. As the first point of contact for our patients, the Patient Access Representative plays a vital role in representing Mercy with the highest standard of customer service, compassion, and adherence to our mission, values, and service standards.
About the Role
This position facilitates every component of a patient's entrance into any Mercy facility. You will manage scheduling, registration, benefit verification, pre-certification, and financial clearance, including pre-visit collections. Your work ensures that the most accurate patient data is obtained and populated into the patient record. Success in this role requires exceptional attention to detail and a strong knowledge of insurance carriers, Medicare guidelines, and federal, state, and accreditation agency requirements.
Why Join Us?
From day one, Mercy offers outstanding benefits, including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you will help shape the future of healthcare through innovation, technology, and compassion. As we grow, you will grow with us.
Work location
Work model: On-site
1129, North Clifton Avenue, West Hill, Springfield, Greene County, Missouri, 65802, United States
Springfield, Missouri
Key Responsibilities
- check_circleEnsure accurate patient data is obtained and populated into the patient record
- check_circleEstablish and maintain positive working relationships with patients, physicians, and hospital staff
Similar Job Opportunities
Skills, education and keywords
Skills: Medical Terminology, Insurance Plans, Medicare Guidelines, 10-Key Calculator, Computer Keyboard.
Education: High School diploma required; Some college helpful.
Frequently asked questions about Patient Access Representative at MHM Services, Inc.
What does a Patient Access Representative at MHM Services, Inc. do?expand_more
A Patient Access Representative at MHM Services, Inc. is responsible for the following: Ensure accurate patient data is obtained and populated into the patient record; Establish and maintain positive working relationships with patients, physicians, and hospital staff; Serve as the first point of contact for patients with compassion and high customer service standards; and Facilitate patient entrance into Mercy facilities through scheduling and registration.
What are the requirements for this Patient Access Representative role?expand_more
MHM Services, Inc. is looking for candidates who meet the following requirements: High School diploma required; 1-3 years clerical experience preferred; 1-3 years customer service experience preferred; Experience with medical terminology preferred; Experience with insurance plans preferred; and Some college helpful.
Where is the Patient Access Representative role at MHM Services, Inc. located?expand_more
Patient Access Representative at MHM Services, Inc. is based in 1129, North Clifton Avenue, West Hill, Springfield, Greene County, Missouri, 65802, United States. This is a on-site role.