
This full-time Customer Service Representative role is based in Plano and supports Prosperity Bank's Customer Service Center. The position involves managing a high volume of customer interactions via phone to resolve inquiries and problems regarding checking, savings, loans, and other financial products. Key responsibilities include opening and maintaining accounts, explaining bank services, handling complaints professionally, and ensuring strict adherence to security and privacy policies. The role appeals to individuals seeking a stable career within a collaborative banking environment that values strong communication skills and professional growth. The work arrangement requires a flexible schedule including weekday evenings and rotating Saturdays, with all duties performed on-site.





















