Jobs at Voices of Hope - Lexington, Inc.

This full-time on-site Call Center Representative role at AmeriCU Credit Union in Rome, New York, serves as the primary voice for the organization, supporting members through phone, chat, email, and video interactions. Key responsibilities include managing high volumes of inbound and outbound inquiries, resolving member issues, processing loan applications, and educating customers on digital banking tools while adhering to strict compliance regulations. The position is appealing due to the company's recognition as a top employer in New York State and the United States, offering a collaborative culture focused on community service. Employees benefit from significant growth opportunities, including tuition reimbursement and career advancement paths, alongside a comprehensive benefits package featuring health insurance, a 401(k) match, and generous paid time off.

The Field Marketer & Care Advocate role in Washington focuses on expanding Remo Health's dementia care services through strategic market entry and community engagement. Key responsibilities include developing and executing localized Go-To-Market strategies, building partnerships with senior care organizations and health systems, and leading community events to drive patient enrollment. This position appeals to entrepreneurial professionals seeking to make a direct impact on healthcare accessibility within a mission-driven startup culture. The role offers a hybrid work arrangement with frequent local travel and provides comprehensive benefits including full medical coverage, a 401(k) match, and generous paid time off.

The Party and Event Host role at the Scottsdale Michaels store focuses on planning and facilitating creative events, including children's birthday parties and craft classes. Key responsibilities involve coordinating multiple events simultaneously, instructing participants in craft projects, managing event logistics, and delivering friendly customer service through shopping assistance and checkout support. The position also requires maintaining store standards through stocking, recovery, and cleanliness duties. This role appeals to energetic individuals who enjoy interacting with guests of all ages in a fun, creative environment. The job offers a dynamic retail setting with opportunities to engage with the community while supporting the company's mission to fuel the joy of creativity. The position is based on-site at the store and may include working evenings, weekends, and early mornings.

This Principal Customer Marketing Specialist role within Medtronic's Acute Care and Monitoring division focuses on advancing respiratory care solutions, specifically the Microstream capnography system. The position involves developing compelling value propositions, leading global product launches, and executing market development strategies to prevent respiratory complications. Key responsibilities include collaborating with cross-functional teams to drive commercialization, creating educational materials for healthcare professionals, and analyzing market trends to inform strategic decisions. The role is appealing for its opportunity to champion healthcare innovation and patient outcomes within a purpose-driven culture. It offers a remote work arrangement based in the US, with approximately 50% travel required to support regional collaboration and project execution.

This contract Deployment Manager role is based in Merrimack, New Hampshire, and focuses on leading product deployment responsibilities to drive client adoption and product improvements. The position requires five years of experience in software deployment, client management, and testing, with specific expertise in API tools like Postman and Insomnia. Key duties include managing end-to-end customer experiences, resolving user issues across stakeholders, and acting as a collaborative voice to influence team vision and business goals. The role appeals to candidates seeking a growth-oriented environment that values curiosity and continuous learning. It operates on a standard full-time schedule from 8 am to 5 pm and requires a bachelor's degree.

This full-time Senior Product Manager role within Labcorp's Oncology Product Team focuses on managing the hematologic malignancies portfolio, including NGS panels, MRD modalities, and cytogenetics. The position involves driving multi-year product strategy, developing comprehensive business cases, and defining disease-specific reflex algorithms to address evolving client needs. Key responsibilities include collaborating with medical affairs and market access to generate evidence for payer submissions, optimizing the end-to-end testing experience, and building relationships with key opinion leaders. The role appeals to candidates seeking to lead high-impact diagnostics in a mission-driven environment with opportunities for professional growth. The position requires a hybrid work arrangement with a minimum of three in-office days per week for candidates residing near Burlington or Durham, North Carolina.

The Account Director role within Maplecroft's Account Management team focuses on owning and growing a portfolio of strategic US-based corporate clients in the energy and technology sectors. Key responsibilities include driving revenue through renewals and expansion, developing multi-year account strategies, and leading consultative sales engagements with C-suite stakeholders. The position offers the autonomy to manage a portfolio like a business while collaborating with data and product teams. This opportunity appeals to professionals seeking a commercially focused environment that values ownership, integrity, and high performance. The role supports flexible working arrangements and provides a platform for mentoring junior team members while influencing product strategy through direct market insights.

This onsite Customer Service Representative role within Spectrum's call center focuses on technical support for video and cable services. The position involves troubleshooting technical issues, managing billing inquiries, and maintaining customer relationships through inbound phone calls. Candidates undergo a 13-week training program before transitioning to a flexible schedule with weekday evenings. The role appeals to those seeking a career path within a Fortune 100 company, offering a supportive team environment, comprehensive benefits, and opportunities for professional growth. The position requires a high school diploma and strong communication skills, with a focus on building long-term careers rather than temporary employment.

This onsite call center role focuses on providing customer support for video and cable services within a busy, 24/7 environment. The position involves troubleshooting technical issues, handling billing inquiries, and managing account updates via inbound phone calls to maintain strong customer relationships. Key responsibilities include navigating computer systems, multitasking in a fast-paced setting, and representing the company as the primary voice for customer satisfaction. The role is appealing due to the extensive 13-week training program, the opportunity to work for a Fortune 100 company, and a supportive team culture that emphasizes career growth. Candidates must be available for evening shifts and weekends, with the position located entirely on-site rather than remotely.

This onsite Customer Service Representative role within Spectrum's call center focuses on Video Repair and technical support for cable and video subscribers. The position involves managing inbound calls to resolve billing inquiries, troubleshoot technical issues, and maintain customer relationships. Key responsibilities include navigating computer systems, applying product knowledge to assist clients, and working within a fast-paced environment. The role is appealing due to the extensive 13-week training program provided, the opportunity to represent a Fortune 100 company, and a supportive team culture that emphasizes career growth. Candidates must be available for evening shifts and weekends, with the position requiring full-time on-site attendance in a call center setting.

This onsite Customer Support Representative role at Spectrum focuses on Video Repair within a busy call center environment. The position involves troubleshooting technical issues related to cable and video services, handling inbound calls regarding billing and account updates, and maintaining strong customer relationships. Candidates undergo an extensive 13-week training program before transitioning to a flexible schedule with two weekdays off. The role appeals to tech-savvy problem solvers who thrive in a supportive, energetic team culture and offers opportunities for career growth within a Fortune 100 company. The position requires full-time availability during evenings and weekends, with no remote work options available.

This onsite Customer Support Representative role focuses on Video Repair within a busy call center environment. The position involves troubleshooting technical issues related to cable and video services, handling inbound calls regarding billing and account updates, and maintaining strong customer relationships. Key responsibilities include navigating computer systems, resolving subscriber challenges, and representing the company as the voice of Spectrum. The role offers extensive 13-week training followed by a flexible schedule with two weekdays off. It is appealing for those seeking a supportive team culture, opportunities for career growth within a Fortune 100 company, and a fast-paced environment that values communication and problem-solving skills.

This onsite call center role involves serving as a Customer Service Representative focused on video repair and technical support for a major telecommunications provider. The position requires handling inbound calls to resolve billing inquiries, account updates, and cable service issues while maintaining strong customer relationships. Key responsibilities include troubleshooting technical problems, navigating internal computer systems, and providing knowledgeable assistance during a flexible shift schedule that includes evenings and weekends. The role is appealing due to the extensive 13-week training program, the opportunity to work within a supportive and energetic team environment, and the potential for career growth within a Fortune 100 company. The position is strictly on-site with no remote options available.

This fully remote business development specialist role is based within a modern, fast-growing CPA firm and targets tax professionals seeking to transition from compliance work to client advisory. The position focuses on leading discovery calls with warm inbound leads, translating complex tax strategies into value for high-income clients and real estate investors, and managing the proposal pipeline. Key responsibilities include collaborating with tax teams to ensure seamless client experiences and acting as the primary voice for client needs to refine service offerings. The role is appealing for its career-accelerating nature, offering a pivot away from seasonal return preparation into strategic business development without cold calling. It provides a flexible work arrangement and an opportunity to build essential advisory skills while maintaining a technical tax edge.

The Territory Manager role at Shred-Tech involves driving sales and managing product lines within the waste, recycling, and industrial machinery sectors. Key responsibilities include recruiting and supporting dealer partners, developing territory sales plans to meet revenue goals, and acting as the internal voice of customers to guide product innovation and roadmaps. The position requires collaborating with engineering and marketing teams to define value propositions and pricing strategies while maintaining strong relationships with established and prospective clients. This opportunity appeals to candidates seeking a dynamic environment that values technology, innovation, and continuous improvement. The role offers a flexible work arrangement with a mix of remote planning and on-site customer visits, supporting professional growth through cross-functional collaboration and strategic product management.

The Customer Success Manager role serves as a strategic partner within the Data Solutions team, focusing on driving product adoption and measurable outcomes for a portfolio of B2B clients. Key responsibilities include acting as a trusted advisor to understand client goals, conducting business reviews to identify growth opportunities, and leveraging data insights to optimize customer value. The position requires close collaboration with cross-functional teams to champion client needs and ensure high retention. This opportunity appeals to professionals seeking a customer-centric culture that values autonomy and continuous growth within a rapidly expanding global organization. The role offers a dynamic environment where strategic thinking and relationship building directly impact business success.

The Client Care Emergency Services Specialist role supports the Client Care Team at Collette, a leading family-owned tour operator, by managing critical incidents for travelers abroad. This fully remote position operates Tuesday through Saturday during overnight hours. Key responsibilities include resolving urgent issues such as flight delays, passenger illness, and transportation disruptions, while making empowered decisions to book alternate travel and reissue tickets. The specialist also documents incidents for trend analysis and acts as the primary voice for the company during stressful situations. The role appeals to creative problem-solvers who thrive in high-pressure environments and value a collaborative culture focused on growth and community. Benefits include health insurance, paid time off, volunteer hours, and exclusive travel discounts.

The Vendor Management Specialist role within the Sales and Growth team focuses on building and maintaining strategic relationships with vendor partners to drive product development and growth. Key responsibilities include managing ongoing vendor communication, negotiating program terms regarding margins and stock levels, and identifying new product opportunities. The position requires collaborating across internal departments to ensure smooth execution and attending industry events to represent the company. This opportunity appeals to candidates seeking a collaborative environment with a strong emphasis on continuous learning and peer mentorship. The role offers a hybrid work arrangement with occasional travel for vendor meetings and trade shows, situated in a bright, open office in Wentzville, Missouri.

The Prep Dig Scout role in Oregon involves creating written and social media content to highlight high school athletes for a rapidly expanding sports network. Key responsibilities include attending high school and club games, analyzing game film, publishing player-driven articles, and networking with coaches to grow the brand's regional footprint. The position appeals to entrepreneurial individuals seeking a flexible work arrangement where output quality matters more than location. It offers a collaborative culture with self-motivated teammates, opportunities for professional growth, and the chance to make a tangible impact on student-athlete recruitment within a recognized industry leader.

The Customer Care Specialist role serves as a brand ambassador for Kalorik, delivering personable and efficient support across chat, phone, email, and social media channels. Key responsibilities include resolving customer inquiries using Freshdesk and CRM systems, troubleshooting product issues, managing returns and replacements, and collaborating with sales teams to address complex needs. The position requires a hybrid work arrangement following a mandatory 30-day on-site training period, with occasional on-site attendance for meetings or events. This opportunity appeals to candidates seeking a dynamic environment where they can advocate for customers, drive process improvements, and contribute to the company's growth through creative problem-solving and strong communication skills.

This Customer Success Manager role within Validity's Data Solutions team serves as a strategic partner to clients, focusing on product adoption, value realization, and long-term relationship building. Key responsibilities include managing a portfolio of strategic accounts, conducting business reviews, leveraging data insights to drive usage, and collaborating cross-functionally to resolve issues and identify growth opportunities. The position appeals to candidates seeking a customer-centric environment that values autonomy, continuous growth, and the chance to make a tangible impact on client success. The work arrangement is hybrid, requiring presence in the Boston, MA office three days per week while allowing flexibility for the remaining days.

The Lead Legal Engineer role at Legora combines player-coach leadership with deep legal and technical expertise to drive high-impact client engagements. The position involves managing a team of Legal Engineers while leading complex enterprise implementations, acting as a strategic thought partner to top-tier legal clients, and influencing internal product and go-to-market strategies. This role appeals to professionals seeking to shape the future of legal work through AI-native solutions within a high-performance culture that values ownership and excellence. The position is based in the company's Chicago office, offering opportunities for global collaboration and access to comprehensive benefits including unlimited PTO and robust health coverage.