
This intermediate Clinical Health-IT Support Specialist role provides essential tier one and tier two technical assistance for the University of Texas Health Science Center at San Antonio. The position involves troubleshooting hardware and clinical practice software issues, performing desktop repairs, and managing the ticketing system for academic and clinical settings. Key responsibilities include researching root causes of system failures, assisting with on-site training for physicians, and supporting application management tools like EPIC. The role offers the opportunity to work within a mission-critical healthcare environment where technical expertise directly impacts patient care workflows. The position operates on a Monday through Friday evening shift and requires maintaining strict security standards for the university infrastructure.













